TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rootly

    Score9.5 out of 10
    N/AA solution to automate incident response on Slack, that lets users handoff alerts from PagerDuty and automatically create incidents without ever leaving Slack. Its relevant runbooks and metadata (deploy events) shortcut resolution times.N/A

    Sophos Rapid Response

    Score8 out of 10
    N/ASophos Rapid Response provides assistance, identifying and neutralizing active threats against the organization – delivered by an expert team of incident responders. Whether it is an infection, compromise, or unauthorized access attempting to circumvent security controls, Sophos aims to stop it.N/A
    Pricing
    RootlySophos Rapid Response
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RootlySophos Rapid Response
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    RootlySophos Rapid Response
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Rootly and Sophos Rapid Response
    Feature
    Rootly
    10.0
    1 Ratings
    11% above category average
    Sophos Rapid Response
    10.0
    1 Ratings
    11% above category average
    Company-wide Incident Reporting10.01 Ratings10.01 Ratings
    Integration with Other Security Systems10.01 Ratings10.01 Ratings
    Attack Chain Visualization10.01 Ratings10.01 Ratings
    Centralized Dashboard10.01 Ratings10.01 Ratings
    Machine Learning to Prevent Incidents10.01 Ratings10.01 Ratings
    Live Response for Rapid Remediation10.01 Ratings10.01 Ratings
    User Ratings
    RootlySophos Rapid Response
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    RootlySophos Rapid Response
    Likelihood to Recommend
    Rootly
    Rootly is great for both remote companies and in-person, but especially well suited for remote. There is such a wide variety of functionalities that Rootly can offer, both internally for your company and externally for your customers. Rootly streamlines and centralizes a lot of data you may be keeping in separate spaces which could be excluding some memebers from being in the loop and adds additional time in your day tracking and organization information. Rootly makes everything real-time for our company through the integrations
    Incentivized
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    Sophos
    Knock on wood we haven't had a instance where we need to bring the Rapid Response team in. But from the meetings we had we are certain that they will be a valuable asset if and when we have an incident.
    Incentivized
    Read full review
    Pros
    Rootly
    • clear tracking
    • step management, for where we are at in the process of resolving the issues (whose hands it is currently in to deal with the problem)
    • centralized clear and easy communication to our organization
    Incentivized
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    Sophos
    • 24/7 team of remote incident responders
    • Full-scale incident response service that will triage, contain and neutralize active threats
    • Port Mortem of the incident with recommendations
    Incentivized
    Read full review
    Cons
    Rootly
    • while the interface provides great information and everything that you need, there can be a learning curve to understand what you are looking at
    • having all notifications on for slack/teams can cause lots of notifications in a larger organization
    • like any technology, there is room for error with feature issues or integrations issues
    Incentivized
    Read full review
    Sophos
    • For a non-profit pricing could always be better
    Incentivized
    Read full review
    Usability
    Rootly
    great usability, bit of a learning curve with the product because there is so much information to digest and Rootly gives you lots of different angles and preferences for how you would like to see it displayed. For those with high tech skills its much easier but for those who are less tech savvy it can be overwhelming
    Incentivized
    Read full review
    Sophos
    No answers on this topic
    Alternatives Considered
    Rootly
    No answers on this topic
    Sophos
    We were a Secureworks customer and there were limitations on the platform that caused us to evaluate competitors. We didn't get to far in discussions with Palo but from what we heard and reach about Sophos RR it was an easy decision.
    Incentivized
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    Return on Investment
    Rootly
    • streamlined communication for our entire business, one stop shop for incidents and their updates
    • Improved collaboration and engagement from our org
    • faster response times and more accurate reporting
    Incentivized
    Read full review
    Sophos
    • It was a positive when we negotiated our cyber insurance
    • It is comforting to the Board of Trustees that we have this in our back pocket
    • Helps us sleep at night knowing they're a phone call away
    Incentivized
    Read full review
    ScreenShots