Sophos Rapid Response. The sleep aid cure to help you sleep soundly at night.
September 30, 2023

Sophos Rapid Response. The sleep aid cure to help you sleep soundly at night.

John DuFour | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sophos Rapid Response

We have the Sophos Rapid response team on retainer. If there were to be a breach of any kind we can reach out to the expert team to assist us in understanding, investigating and neutralizing the active threat. This has also been a positive for our Cyber Security insurance negotiations. We are confident we have a plan winning plan in place.
  • 24/7 team of remote incident responders
  • Full-scale incident response service that will triage, contain and neutralize active threats
  • Port Mortem of the incident with recommendations
  • For a non-profit pricing could always be better
  • It was a positive when we negotiated our cyber insurance
  • It is comforting to the Board of Trustees that we have this in our back pocket
  • Helps us sleep at night knowing they're a phone call away
We were a Secureworks customer and there were limitations on the platform that caused us to evaluate competitors. We didn't get to far in discussions with Palo but from what we heard and reach about Sophos RR it was an easy decision.

Do you think Sophos Rapid Response delivers good value for the price?

Yes

Are you happy with Sophos Rapid Response's feature set?

Yes

Did Sophos Rapid Response live up to sales and marketing promises?

Yes

Did implementation of Sophos Rapid Response go as expected?

Yes

Would you buy Sophos Rapid Response again?

Yes

Knock on wood we haven't had a instance where we need to bring the Rapid Response team in. But from the meetings we had we are certain that they will be a valuable asset if and when we have an incident.

Sophos Rapid Response Feature Ratings

Company-wide Incident Reporting
10
Integration with Other Security Systems
10
Attack Chain Visualization
10
Centralized Dashboard
10
Machine Learning to Prevent Incidents
10
Live Response for Rapid Remediation
10