Likelihood to Recommend If your organization needs to report to clients or other departments on a regular basis, then Sage Timeslips will help you create those reports. It contains all the client data you want it to, time spent for that client and every invoice ever created for that client. You can easily open a new client, close or suspend that client, and then open it again if necessary just with one click.
Read full review Soluno works well in a smaller firm that is not transaction heavy. I would not recommend this solution to a transaction-heavy or larger law firm such as a busy real estate practice
Read full review Pros Ability to track time easily across the firm. Ability to create codes enabling consistent descriptions of services and less painful data entry. Ability to design invoices per the clients request and export the billing data into systems such as CounselLink for our clients. Read full review Soluno provides a comprehensive cloud based legal accounting solution. The billing module in Soluno allows for a one stop option for adjusting and previewing invoices before finalizing. Soluno is setup in such a manner that the interface is easy to follow for active data entry. Soluno has a great drag and drop feature to add documents to the accounts payable module. Read full review Cons I would like to see web access so that I am not limited to access only via my primary computer. I would like the program to be more intuitive with self-correcting verbiage. When inputting multiple data for one client, I'd like the program to be more intuitive by self filling or having the option to self fill the biller's name, the service and the client fields. Read full review Soluno does not allow for multiple trust to general transfers in one transaction. In my opinion, Soluno is difficult to create/customize reports and billing templates. As Soluno has grown, I feel their support has gotten poor. From my experience, Soluno is glitchy at times and appears to be an ongoing project which has farther to go to meet the needs of larger law firms. Soluno works best for firms that are not transaction heavy. It is not a product I would recommend to a busy real estate firm or any other type of law that is transaction heavy. Soluno does not allow for fee allocation until after a file is billed IE: you cannot split a fee between a responsible attorney and a working attorney at the time entry level. The training and support can use improvement. Needs to be easier to customize re: user security, billing templates, custom reports. Read full review Likelihood to Renew They have a long way to go in their software development
Read full review Support Rating I have not had to use Timeslips support, but I know our Office Manager has had to use them from time to time. She reports that they are quite helpful, but are always suggesting we purchase an upgrade to our current program.
Read full review Support cannot always answer queries. It takes too long to get an answer or resolution to a problem
Read full review Alternatives Considered A law firm I previously worked at used ProLaw to enter our firm's billing, sending out bills and doing reports. I only entered time using ProLaw, so I cannot go into much detail about it. However, Sage Timeslips can do a lot more than ProLaw, and it is a lot easier to enter new cases, enter time and expenses and run reports compared to ProLaw.
Read full review PCLaw still has more to offer overall than Soluno however neither program is without its issues. Soluno is still limited in its overall offerings compared to
PCLaw . As a cloud-based solution Soluno is still the best option on the market at this time
Read full review Return on Investment Sage Timeslips has enabled our firm to manage a variety of users across various offices to streamline our billing process. The ability to customize the system to meet our clients billing guidelines and various billing systems is a huge benefit for us. Sage Timeslips allows our firm to have consistency and easy tracking of billable time to ensure we are meeting our quotas. Read full review The cloud based option makes this solution available anywhere. Read full review ScreenShots