Salesforce Data 360 vs. SolarWinds Task Factory

Great tool for client management, sales tracking, cases studies. Using is as the source of truth for all client communication. Allowing more integration options for cc and ACH payments. Right now the options are limited and only integrate with strict processing capabilities that are not always in the businesses best interest.

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Since I started working with this great tool all data analysis programs have been running effectively. Implementation of projects and tasks have been effective and reliable. Data collected from each department gives us working plan on better management of various programs. The Dimension Merge SCD Transform helps us to load large volumes of data within a short period of time.

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• Allows use to bring external data into Salesforce as zero-copy
• Is able to present data using standard Salesforce reports familiar to our users
• Allows us to establish multiple relationships between our CRM data and the external data to contextualize the imported data.

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• The single most beneficial component to Task Factory is the Upsert component. If you're familiar with writing MERGE statements in T-SQL, you'll appreciate the Upsert component. Drag the component into your Data Flow and a few clicks later you have a MERGE without the code complexities.
• Where some native SSIS components leave you wanting more, Task Factory extends on many of these components as well as support for data sources not native to SSIS components.
• The number of extra components that come in the Task Factory tool kit will expand your tool belt to do just about anything you need or want to accomplish in SSIS.

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• pricing or costing visibilty, we can't estimate what would be consumption this month and suddenly we get surprised
• CI/CD can be improved, that looks a difficult and hard
• Also sandbox comes with many limitation so very hard to replicate production like environment to test

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• It was built by Pragmatic Works who sold it to SentryOne and now Solar Winds, concerned about future support. SolarWinds is discontinuing support for related products such as BiXpress.
• Had issues with connecting to certain versions of SQL Server - would fail when deploying one package - had to deploy the entire solutions.
• Occasional random failures observed with the Filter tranform.

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Task Factory has become a key product for our use of doing ETL work in SSIS. Their custom SSIS components allow us to work simply on the data engineering side of things. We can ignore the lower level work needed to connect to disparate data sources. This allows us to work faster and provide more value to the business

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Most of the daily use features, are very usr friendly, intuitive, every end user can learn how to manage and operate basic activities such as enter information, send an email, send a campaign, create an email marketing template, run a report on the renewals for the month, open and close a support case, create new account or a new contact, etc

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Compared to some of the other transformations I have worked with, it really is pretty simple for the type of functionality you get

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Overall, the best vendor we currently have on the data side of the house. No issues, issues are resolved very quickly and upgrades go without any issues.

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Overall it went smoothly. Had a couple of gotchas with licensing and upgrading but nothing that really stopped us.

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we have evaluated Snowflake, adobe rt-cdp as well. They also offer a very strong capabilities but the Data 360 is more suitable for us because of the same Salesforce ecosystem. The main key factor is without any custom code we were able to include it into our automations. And ofcourse with agentforce already in plans, we had to pick Data 360

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ZappySys is an alternative provider that we tested. However, we found the ease of use, set up and installation to be much simplier and quicker using Task Factory. ZappySys has a number of the same connectors but are more difficult to setup and the GUI is not as intuitive and simple to use.

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• Salesforce Data Cloud has a positive impact on me as a realtor because it is easy to generate reports on customer data and see what is needed to be bumped to the next level. We have to earn a certain commission by the end of the year and it makes it easy to see how close you are
• It has a positive impact on keeping track of customers because it is nice to have it all in one place which is a nice time saver
• I like that you can even see customer info from other agents making it nice to compare and try and pass others
• Makes the customers journey smooth sailing because everything is in one place

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• We were able to support our developers with Task Factory features and reduce the development time by 40%.
• Recently Task Factory has changed their pricing module and it seems to be pretty costly for our process. Our business team has started to evaluate whether this is worth it going forward.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info