Salesforce Employee Service Management vs. Zywave Client Cloud - People Management (with HR Hotline)

Salesforce Employee Service Management

Salesforce Employee Service Management

6 Reviews and Ratings

Zywave Client Cloud - People Management (with HR Hotline)

Zywave Client Cloud - People Management (with HR Hotline)

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Salesforce Employee Service Management	Score 9.0 out of 10	N/A	A solution that gives employees self-service so they can take action, get support on any channel, and find resources from one central place. For HR teams, streamline employee support and processes with HR case management.	N/A
Zywave Client Cloud - People Management (with HR Hotline)	Score 8.0 out of 10	N/A	Zywave headquartered in Milwaukee offers the HR Hotline service, providing clients access to a team of experienced professionals for trusted HR guidance when they need it—designed to help boost customer satisfaction.	N/A

Pricing

Salesforce Employee Service Management

Zywave Client Cloud - People Management (with HR Hotline)

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Salesforce Employee Service Management	Zywave Client Cloud - People Management (with HR Hotline)
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

—

More Pricing Information

Community Pulse
	Salesforce Employee Service Management	Zywave Client Cloud - People Management (with HR Hotline)

Best Alternatives
	Salesforce Employee Service Management	Zywave Client Cloud - People Management (with HR Hotline)
Small Businesses	Zoho People Score 9.0 out of 10	Zoho People Score 9.0 out of 10
Medium-sized Companies	Zoho People Score 9.0 out of 10	Zoho People Score 9.0 out of 10
Enterprises	Infor Human Resources Score 7.1 out of 10	Infor Human Resources Score 7.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Salesforce Employee Service Management	Zywave Client Cloud - People Management (with HR Hotline)
Likelihood to Recommend	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	Salesforce Employee Service Management	Zywave Client Cloud - People Management (with HR Hotline)
Likelihood to Recommend	Salesforce It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends. Incentivized BD Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
Pros	Salesforce Good interface Simple and concise User-friendly Incentivized BD Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
Cons	Salesforce The change requests page could be better The process for the incident lifecycle could be a little simpler Search options could be improved a bit Incentivized BD Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
Alternatives Considered	Salesforce It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents. Incentivized BD Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
Return on Investment	Salesforce Reduces time to resolve incidents Enables to get a good overview of the change Improves employee involvement and productivity Incentivized BD Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
ScreenShots