TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Maps

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can: View customer, prospect, employee, partner, & competitor locations Build routes, call lists, campaigns, & event invite lists directly from the map Map wins & losses and visualize team activities & performance Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include: Field…

    $30

    per user / month

    Surfer

    Score9 out of 10
    N/ASurfer is a data visualization suite from Golden Software in Colorado for oil and gas companies, or other entities in other industries requiring geological or environmental data.N/A
    Pricing
    Salesforce MapsSurfer
    Editions & Modules
    Winter 2017 / 10.4.6
    $30
    per user / month
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce MapsSurfer
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Salesforce MapsSurfer
    Likelihood to Recommend
    10.0
    (4 ratings)
    9.5
    (2 ratings)
    Usability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Salesforce MapsSurfer
    Likelihood to Recommend
    Salesforce
    This is best suited when there is territory management at the field or rep level. One can easily distribute the area/ locality, balance revenue, and optimize sales/outcome. However, this may be less appropriate for organizations that operate entirely on remote sales or for those where geographic location does not matter.
    Incentivized
    Read full review
    Golden Software
    Surfer has been excellent for us, a small company, to process the electrical resistivity, refraction microtremor, and MASW data collected in the field. There are an increasing number of programs capable of assisting in this geophysical analysis but Surfer is the most advanced. The ability to create both 2D and 3D figures in the program while managing data is a huge help. It also greatly improved report quality and helped clients better understand what the results were for a study.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Drilling down from the map point, to account/work order/opportunity.
    Incentivized
    Read full review
    Golden Software
    • The interface is simple and easy/quick to learn, so that not much experience is needed to start generating maps.
    • The map layouts are easy to manipulate, change colors, scale, labels, contour interval, etc...
    • Simple but functional mathematical and logical functions allow for the calculation and manipulation of grids.
    Incentivized
    Read full review
    Cons
    Salesforce
    • They just restructured their pricing model and we are ending our contract because of it - you have to pay for 10 users.
    • The crossover with accounts and contacts are hard to map.
    • The window sizes when navigating the maps are difficult to work with.
    Incentivized
    Read full review
    Golden Software
    • The user interface can be tricky at first. It's a little rough around the edges and takes a little time to get the hang of.
    • Not an ideal application for older employees. There are too many things with the interface that make it not worthwhile to train employees with less computer experience.
    • Manipulating data within Surfer is difficult because you have to do things in a certain order. Not terrible if you get the hang of it but certainly frustrating at first.
    Incentivized
    Read full review
    Usability
    Salesforce
    It aligns well with business needs. We clearly get productivity gain, and its seamless integration with Salesforce makes things easier. The ability to visualize things and performance geographically helps us to make better decisions. It also saves us lots of time and effort and increases efficiency.
    Incentivized
    Read full review
    Golden Software
    No answers on this topic
    Support Rating
    Salesforce
    Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
    Incentivized
    Read full review
    Golden Software
    No answers on this topic
    Alternatives Considered
    Salesforce
    Allows for many more contacts to be loaded into the map.
    Incentivized
    Read full review
    Golden Software
    Surfer is very unique with respect to its capabilities. I am not aware of any other mapping software that is at the same time flexible, has a friendly interface, and creates such nice-looking maps.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • For the first time, we were able to see donors on a map which was life-changing.
    • Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.
    Incentivized
    Read full review
    Golden Software
    • The worst thing about Surfer is the cost. My company can only afford one license at the moment which means only one employee gets to use it regularly. Not so great when someone is sick or you have a huge wave of projects.
    • The user interface is a little rough but younger employees have been great at catching on quickly and producing great images.
    • There's nothing else quite like Surfer. It's versatile and not to difficult to use so, though the licenses are expensive, it is an excellent program that has done wonders for our company!
    Incentivized
    Read full review
    ScreenShots