My experience with Salesforce Maps.
February 19, 2026

My experience with Salesforce Maps.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Maps

We are working on a project where we are supposed to show the location of Doctor House, which is near the area, or the senior citizen building in the locality. With the help of Salesforce Maps, we achieved this. With this, a user can easily navigate to locations and identify the address and other useful information for each location.

Pros

  • Advanced Territory Planning.
  • Route Optimization.
  • Data Visualization.
  • Visit Planning.

Cons

  • Custom Report Flexing.
  • Pricing and Licensing.
  • Limited Real Time Data.
  • Increased Field Productivity.
  • Better Territory Balance and Revenue Distribution.
  • Licensing and Implementation Cost.
  • Training Time.
It aligns well with business needs. We clearly get productivity gain, and its seamless integration with Salesforce makes things easier. The ability to visualize things and performance geographically helps us to make better decisions. It also saves us lots of time and effort and increases efficiency.

Do you think Salesforce Maps delivers good value for the price?

Yes

Are you happy with Salesforce Maps's feature set?

Yes

Did Salesforce Maps live up to sales and marketing promises?

Yes

Did implementation of Salesforce Maps go as expected?

Yes

Would you buy Salesforce Maps again?

Yes

This is best suited when there is territory management at the field or rep level. One can easily distribute the area/ locality, balance revenue, and optimize sales/outcome. However, this may be less appropriate for organizations that operate entirely on remote sales or for those where geographic location does not matter.

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