Name: Salesforce Maps
Price: 30 USD
Rating: 9 (11 reviews)
Author: Salesforce

Starting at $30 per user / month

Overview

What is Salesforce Maps?

Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can:View customer, prospect, employee, partner, & competitor locationsBuild routes, call lists, campaigns, & event invite lists directly from the mapMap wins & losses and visualize team activities & performanceMaps…

Maps for layering

Rating: 8 out of 10

June 2, 2021

IncentivizedVetted ReviewVerified User

I used the layers [on Salesforce Maps (formerly MapAnything)] to plot contacts for multiple clients on the map at once, which helped my team know which contact went with which...

Verified user

Consultant

4 years of experience

Plot your Course Away from Maps

Rating: 2 out of 10

September 8, 2020

IncentivizedVetted ReviewVerified User

Originally we wanted to use Maps for tracking and routing our service and sales team. After initial deployment, it quickly became clear that what we were showcased and sold di...

Kurt Johansen

Director - Information Technology

DBA and Process Manager

Angel Water, Inc.

1 year of experience

Great tool but now expensive

Rating: 5 out of 10

January 7, 2019

IncentivizedVetted ReviewVerified User

Primarily used within sales/marketing - for us as a nonprofit, fundraising efforts. It allows us to see our donors on a map and especially helpful when planning trips to speci...

Edward Phillips

Executive - Sales

Engagement Director

Mission: Hope

2 years of experience

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

View all pricing

Winter 2017 / 10.4.6

$30

Cloud

per user / month

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttp://mapanything.com/mapanything-for…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Product Demos

Youreka Demo | Merchandising & Retail Execution

YouTube

Quick Demo - Youreka and Salesforce Maps

YouTube

Demo di Salesforce Maps Territory Planning

YouTube

Demo van Salesforce Maps Territory Planning

YouTube

How Salesforce Maps & Territory Planning Drive Revenue and Sales Efficiency

YouTube

The Why of using Salesforce Maps

YouTube

View more demos

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Product Details

About
Integrations
Competitors
Tech Details

What is Salesforce Maps?

Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can:

View customer, prospect, employee, partner, & competitor locations
Build routes, call lists, campaigns, & event invite lists directly from the map
Map wins & losses and visualize team activities & performance

Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include:

Field Sales

Identify nearby customers & opportunities in the field
Optimize schedules & routes to book more appointments & fill schedule gaps
Enable teams to self-source leads in Salesforce
Drive Salesforce adoption with the easy-to-use, MapAnything Mobile

Inside Sales

Visualize & prioritize customers & leads
Build targeted call lists directly from the map
Enable your team to self-source leads in Salesforce
Update record fields from the map with inline editing

Field Service

Boost customer satisfaction & cut operating costs
Assign work orders & preventive maintenance by location & add to routes
Optimize routes to account for weather & traffic
Enable easy account record updates

Marketing

Improve marketing campaign effectiveness & ROI
Build targeted campaign lists by adding contacts by location, en masse
Visualize campaign performance & market share by region & territory
Identify customers & prospects for event invites by proximity to venues

Salesforce Maps Features

Supported: Mapping / Geocoding
Supported: Route Planning
Supported: Territory Management
Supported: Lead Generation
Supported: Data Visualization
Supported: Work Order / Case Management
Supported: Marketing Campaign Management

Salesforce Maps Integrations

Salesforce Maps Competitors

Salesforce Maps Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android, Mobile Web
Supported Countries	Global
Supported Languages	English, Chinese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish, Swedish, Thai

Salesforce Maps Customer Size Distribution

Consumers	0%
Small Businesses (1-50 employees)	78%
Mid-Size Companies (51-500 employees)	7%
Enterprises (more than 500 employees)	15%

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Comparisons

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Reviews and Ratings

(11)

Reviews

(1-3 of 3)

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Maps for layering

Rating: 8 out of 10

Incentivized

June 02, 2021

Verified User

Vetted Review

Verified User

4 years of experience

Use Cases and Deployment Scope

I used the layers [on Salesforce Maps (formerly MapAnything)] to plot contacts for multiple clients on the map at once, which helped my team know which contact went with which client (by color), and be able to visit more contacts in a single day. In a highly dense city, it was possible to fulfill a day's visits within a 2 mile block.

Pros and Cons

Layers allow for visibility
Check-in feature helps to monitor team activity
Activity feed helps for quick look at team activity

Likelihood to Recommend

[Salesforce Maps (formerly MapAnything) well suited for] situations where clients contacts need to be color-coded, or where multiple staff are working from the same map

Most Important Features

Layers
Check-ins
Activity feed

Salesforce Maps Feature Ratings

Sales ICM (8)

1.25%

0.1

Sales compensation plan creation: 10%
1.0
Complex sales crediting: N/A
N/A
Sales compensation process automation: N/A
N/A
Incentive auditing/regulation compliance: N/A
N/A
Sales compensation dashboards & forecasting: N/A
N/A
Incentive modeling: N/A
N/A
Agile incentive strategy: N/A
N/A
ICM mobile visibility: N/A
N/A

Return on Investment

Increased efficiency
Reduced labor time
Improved visibility

Alternatives Considered

Google Maps API

Allows for many more contacts to be loaded into the map.

Other Software Used

Google Analytics, Google Maps API, Asana

Plot your Course Away from Maps

Rating: 2 out of 10

Incentivized

September 08, 2020

Kurt Johansen

DBA and Process Manager

Angel Water, Inc. (Consumer Services, 51-200 employees)

Vetted Review

Verified User

1 year of experience

View profile

Use Cases and Deployment Scope

Originally we wanted to use Maps for tracking and routing our service and sales team. After initial deployment, it quickly became clear that what we were showcased and sold differed greatly from what we received. We would have liked to visually see where our field team is at in almost real-time making it easy to swap calls, add calls to the right person and better judge load.

Pros and Cons

Drilling down from the map point, to account/work order/opportunity.

Likelihood to Recommend

If you are a small business or have a small team in the field, anything Salesforce and its components should be avoided. Its price-point and ROI are overstated.

Salesforce Maps Feature Ratings

Sales ICM (8)

N/A

Sales compensation plan creation: N/A
N/A
Complex sales crediting: N/A
N/A
Sales compensation process automation: N/A
N/A
Incentive auditing/regulation compliance: N/A
N/A
Sales compensation dashboards & forecasting: N/A
N/A
Incentive modeling: N/A
N/A
Agile incentive strategy: N/A
N/A
ICM mobile visibility: N/A
N/A

Return on Investment

ROI was zero. We spent weeks of time and whatever license cost for a product that did not deliver.
Support for the product IS mediocre at best.
I can not get a refund on time wasted for this implementation process.

Alternatives Considered

Unknown other products out there. Was led to Maps by our SF rep. I made the mistake of trusting a salesperson for solutions. SF reps are pushed to sell the going product, not actually HELP their clients.

Support Rating

Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic.

Usability

Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort.

Other Software Used

FieldService360, Apptoto

Great tool but now expensive

Rating: 5 out of 10

Incentivized

January 07, 2019

Edward Phillips

Engagement Director

Mission: Hope (Non-Profit Organization Management, 11-50 employees)

Vetted Review

Verified User

2 years of experience

View profile

Use Cases and Deployment Scope

Primarily used within sales/marketing - for us as a nonprofit, fundraising efforts. It allows us to see our donors on a map and especially helpful when planning trips to specific cities.

Pros and Cons

Color coding different accounts or data fields.
Ability to see travel time and not just distance.
Lots of data fields to pull from - big recent improvement.

For the first time, we were able to see donors on a map which was life-changing.
Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.