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Salesken vs. Xdroid VoiceAnalytics

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Salesken

3 Reviews and Ratings

Xdroid VoiceAnalytics

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesken

    Score5.8 out of 10
    		N/ASalesken.ai is a conversational intelligence platform that helps sales teams, improve performance, and reduce acquisition costs. The platform gives managers and sales reps visibility into every call, via detailed Call Analytics including emotions, objections, intent etc. The tool also gives sales reps real-time cues during their conversation to help them engage their customers better.N/A

    Xdroid VoiceAnalytics

    		N/AN/AVoiceAnalytics, from Xdroid, is a speech analytics solution designed to improve performance, quality management and customer satisfaction in call centers, both in commercial and customer service activities. The AI based solution is built by a language engine and machine learning algorithms and is able to process speech-to-text with high accuracy, as well as recognize keywords, allowing to detect specific content in calls (names of competitors, words related to dissatisfaction or cancellation…N/A
    Pricing
    SaleskenXdroid VoiceAnalytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SaleskenXdroid VoiceAnalytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    SaleskenXdroid VoiceAnalytics
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SaleskenXdroid VoiceAnalytics
    Likelihood to Recommend
    Salesken
    . CRM integration will be only done post-implementation and the telephony tool which has only 1 feature of dialing calls manually and getting them logged.2. The caller ID (user-dedicated contact no.) will not support text msg and WhatsApp integration. In case you wanted to connect with a prospect on Whatsapp, you have to do it on your own but there are some complexities involved and not very feasible. With very limited permissions access of the telephony tool, I found the user interface very simple and easy to use wrt to the other tools we evaluated previously.2. Also, after the discussion, I found that call disposition is easier in desktop wrt mobile applications- connected calls will be recorded and logged automatically -for other outcomes you have to log manually (need to confirm this)3. In terms of call drop rates, even with a limited sample size, I can say that it's fairly similar to the drop rates of personal no.. Will give updates on this again after making a few more calls
    Incentivized
    Verified User
    Read full review
    Xdroid International
    No answers on this topic
    Pros
    Salesken
    • Calling features
    • Conversation intelligence
    • CRM integration
    Incentivized
    Verified User
    Read full review
    Xdroid International
    No answers on this topic
    Cons
    Salesken
    • Direct calling
    • Localized numbers for some geographies
    • Pricing structure
    Incentivized
    Verified User
    Read full review
    Xdroid International
    No answers on this topic
    Alternatives Considered
    Salesken
    Of all the tools we explored such as Salesken, Slintel, Call hippo, we have finalized on Slintel for the simple reason that its user interface is one of the best and the overall features provided by Salesken is also something that solves our day to day needs perfectly. The pricing structure also played a key to some part. The call metrics dahsboard also made an impact when we were about to finalize our decision.
    Incentivized
    Verified User
    Read full review
    Xdroid International
    No answers on this topic
    Return on Investment
    Salesken
    • Higher call rates
    • Higher connect rates
    • Conversation improvement
    Incentivized
    Verified User
    Read full review
    Xdroid International
    No answers on this topic
    ScreenShots

    Salesken Screenshots

    Screenshot of Users can analyze the entire call to understand which signals were spoken during a particular call, their frequency, and duration. They are further benchmarked against successful calls which will help them identify their areas of improvement.Screenshot of Our dashboard provides an in-depth diagnosis of all calls at a team level for a Manager's perusal and also at an individual level for SDRs' perusal. Apart from different activity numbers, we also provide information on areas of strength and improvement which would help in the improvement of individual and team performance.Screenshot of A bird's eye view of the dashboard helps managers to quickly understand an SDR/agent's performance metrics. This would also help managers to understand how closely is a call aligned with their Sales Playbook. An exhaustive list of signals detected over the call (both semantic and emotional) are captured here.Screenshot of User can configure the sales process that they follow at their organization and replicate the same as a pipeline flow to get a detailed insight into the buyer's journey from being a prospect to customer.

    Xdroid VoiceAnalytics Screenshots

    Screenshot of General DashboardScreenshot of Individual call overview and playerScreenshot of Word CloudScreenshot of Agent Group KPI PerformanceScreenshot of Real-time solution, agent screen.