What users are saying about
29 Ratings
1 Rating
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

SAP BPM

It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
Shiv Shivakumar | TrustRadius Reviewer

Zuri

Workflow automation where you need business resiliency adjusting processes during time to enhance client experience. Zuri is easy. It allows easy updates on stablished (simple and robust!) processes to enhance the workflow. Operations Eficiency gets focus on reducing the human hours and human errors in communications (e-mails), manuals tasks such as spreadsheets and data treatments, all types of repetitive tasks can be automated. Easy, simple and fast by non technical people.Scenarios where you need to automate workflows to ensure qualify and controlling the progresses and productivity of teams, people and organizations. Dashboards and reports specifically created for my own KPIs and goals. I could benefit from more business intelligence, getting my operations data structured (structurated data) and then used Analytics to better understand where and how to improve my operations to: increase client experience, improve profit margins while I was decreasing costs and waist.
Alexandre Degani | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

SAP BPM
10.0
Zuri
9.0
Dashboards
SAP BPM
10.0
Zuri
9.0
Standard reports
SAP BPM
10.0
Zuri
8.0
Custom reports
SAP BPM
10.0
Zuri
10.0

Process Engine

SAP BPM
10.0
Zuri
9.3
Process designer
SAP BPM
10.0
Zuri
10.0
Process simulation
SAP BPM
10.0
Zuri
10.0
Business rules engine
SAP BPM
10.0
Zuri
9.0
SOA support
SAP BPM
10.0
Zuri
9.0
Process player
SAP BPM
10.0
Zuri
Support for modeling languages
SAP BPM
10.0
Zuri
Form builder
SAP BPM
10.0
Zuri
9.0
Model execution
SAP BPM
10.0
Zuri
9.0

Collaboration

SAP BPM
10.0
Zuri
9.0
Social collaboration tools
SAP BPM
10.0
Zuri
9.0

Content Management Capabilties

SAP BPM
10.0
Zuri
8.0
Content management
SAP BPM
10.0
Zuri
8.0

Pros

SAP BPM

  • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
  • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
  • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
Anonymous | TrustRadius Reviewer

Zuri

  • Workflow automation made simple and fast by non technical people.
  • Hyperautomation (technology and processes orchestration).
  • Visual and intuitive interface developed for citizen developers and IT teams.
  • Accelerate the automation solutions development by IT teams (from simple to complex).
Alexandre Degani | TrustRadius Reviewer

Cons

SAP BPM

  • Live readings would be nice.
  • Easier to maneuver
  • Work with all systems with the press of one keystroke
Stephanie Chapman | TrustRadius Reviewer

Zuri

  • AI can be slightly improved.
  • Process mining can be slightly improved.
Alexandre Degani | TrustRadius Reviewer

Likelihood to Renew

SAP BPM

SAP BPM 7.0
Based on 1 answer
As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
Anonymous | TrustRadius Reviewer

Zuri

No score
No answers yet
No answers on this topic

Support Rating

SAP BPM

SAP BPM 5.0
Based on 2 answers
We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
Stephanie Chapman | TrustRadius Reviewer

Zuri

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP BPM

I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
Shiv Shivakumar | TrustRadius Reviewer

Zuri

We tried other options, saw many demos, some customized, and used some Trials. Zuri was faster and simpler to model processes and activate the automation solutions. Zuri does now require technical knowledge to automate processes. Business people (citizen developers) can easily create their own automations in simple way, in minutes.Despite, Zuri is less expensive. And, it is used by entire organization, not only IT teams. Although IT teams have the governance (full governance and control - including auditing reports ready in clicks) the business people are on the spot too. IT teams use it to accelerate (faster and better, more controlled!) automation solutions (from simple to complex - all with drag and drop feature) the business people (Sales, Marketing, HR, Suppliers, Logistics...) they can easily automate their processes without the waiting time until IT team can deliver what is needed today.
Alexandre Degani | TrustRadius Reviewer

Return on Investment

SAP BPM

  • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
  • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
Shiv Shivakumar | TrustRadius Reviewer

Zuri

  • ROI was around 7 to 9x the second option we had.
  • Less expensive than other BPMS tools (options), very fast to implement.
  • Additionally, this is a BPMS tool that is used by all organization, not only IT teams.
  • Democratized expertise on automation leaving IT team free for more strategic projects rather than creating processes/workflow automation solutions for businesses teams.
Alexandre Degani | TrustRadius Reviewer

Pricing Details

SAP BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zuri

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison