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SAP Field Service Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Field Service Management
Score 8.6 out of 10
N/A
Based on Coresystems' field service management software acquired by SAP in 2018, SAP Field Service Management provides a cloud-based / SaaS digital field service management solution that supports front- and back-office processes, and enables team collaboration while keeping customers informed. It supports real-time scheduling, dispatch, and job tracking and workers in real time, assisted by AI and presented as a Gantt chart or in map view.N/A
Pricing
SAP Field Service Management
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SAP Field Service Management
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
SAP Field Service Management
Considered Both Products
SAP Field Service Management
Verified User
Engineer
Chose SAP Field Service Management
I haven't worked with others.
Verified User
Retiree
Chose SAP Field Service Management
Have used GCSS-Army
Best Alternatives
SAP Field Service Management
Small Businesses
Method:CRM
Method:CRM
Score 9.4 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.5 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.2 out of 10
All AlternativesView all alternatives
User Ratings
SAP Field Service Management
Likelihood to Recommend
7.9
(5 ratings)
Usability
8.2
(5 ratings)
User Testimonials
SAP Field Service Management
Likelihood to Recommend
SAP
It covers all standard functionalities one business is looking for there jobs and outages to be planned using skills , dispatching, scheduling, Time and material and activities with Smartforms along with the review processes All type of outages can be taken care in terms of predictive maintainance, preventive or emergency or onsite job repair process etc
VS
Varun Sharma
Global service owner
Read full review
Pros
SAP
  • In my experience, SAP Field Service Management is user friendly
  • SAP Field Service Management has good integration with c4c and s4
  • In my experience, SAP Field Service Management has easy configuration
Verified User
Anonymous
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Cons
SAP
  • In my opinion, there is room for improvement for SAP Field Service Management to be More user friendly
  • I think there is room for improvement for SAP Field Service Management to be More offline
Verified User
Anonymous
Read full review
Usability
SAP
SAP Field Service Management could be a good tool to use if the initial setup, replication and user Saket up could be improved
Verified User
Anonymous
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Alternatives Considered
SAP
I haven't worked with others.
Verified User
Anonymous
Read full review
Return on Investment
SAP
  • Better usability for dispatchers and technicians
  • Faster and more clear service for Customers
  • Increase in revenue from Service
Verified User
Anonymous
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ScreenShots