SchoolAdmin vs. Slate.org

SchoolAdmin has been great to work with and the advantages of the product definitely outweigh the disadvantages. With the frequent turnover in admissions offices, it is nice to have a product that is simple to use, easy to train on, and easy to learn quickly. Also, customer support has been great, and we really put them through their paces and they never complain. They also use their support team to help train you - not just give you a fish, but teach you to fish so you can problem solve on your own.

Incentivized

Slate.org is a great tool for reassuring students that documents have been transmitted successfully. The uncertainty in the college process means that students and parents tend to worry about what cannot be seen. Slate.org helps me reassure my students and families that documents have been received.

• The online application and checklist - because it is highly customizable, fairly intuitive, and quite effective for managing all the moving parts of our application process.
• The online enrollment checklist, forms, and contract - because of the level of customization, the level of professional appearance, the ease of tracking and managing students in the enrollment process, the integration it provides to our FACTS billing and payment system.
• The communications system - because of the possibilities for both internal and external communications are so vast, the ability to produce highly customized, personalized, and segmented emails, text messages, and/or physical letters, and the relative ease of use.

Incentivized

• Slate.org is constantly looking to expand the schools that participate, building a larger network.
• Slate.org is committed to equity among secondary school partners
• Slate.org regularly seeks feedback to enhance its products

• Not as flexible as we sometimes need the features to be.
• Data and historical information is not terribly accurate, which means we cannot use it for reporting.

Incentivized

• I'm hopeful to see more development of ease of navigation within the ux
• I'd like to see a larger number of participating universities

Blackbaud's enrollment management product, OnBoard, was extremely clunky and did not support an online review process. The CRM was also not great. The only benefit of it was that it was a seamless experience, as Blackbaud is our academic software. The import/export from SchoolAdmin into/from Blackbaud has been no problem.

Incentivized

• Customer satisfaction with our CRM is up.
• Completion of applications is up.
• Office use and satisfaction with the product internally is way up!

Incentivized

• Slate.org has given us one more tool in a varied landscape of data submission and tracking