SchoolMessenger is a school community software featuring secure email, social media monitoring, school website, and mobile app. In late 2023 it was acquired by PowerSchool, and is now a PowerSchool product.
When we had to find a replacement, as SchoolMessenger lost its reputability in our parent community, we looked at and selected Parent Square. This competitor came with multiple languages and translation services, top notch customer service, and a breadth of additional features …
The previous system we had no longer exists because it was so inferior. Because we are so happy with SchoolMessenger, we don't bother looking at anything else. There is just no need.
Teachers have used Remind for the classroom setting, but SchoolMessenger has been great to send messages to the entire school. It makes it easy for the school to communicate with parents. We have turned this ability off in our LMS because we are very satisfied with …
We went from Final Site to SchoolMessenger. Final Site had a lot of customization with so much functionality and a real professional look and feel. Unfortunately, the cost set us on a new path, which led us to SchoolMessenger. SchoolMessenger packages a lot of the services we …
This is great for schools who want a bulk package of services at a competitive cost. Older website designs limit functionality and have a very square design. SchoolMessenger has more modern templates with newer capabilities which is better for visitors of the site. The functionality is great for parents who are accessing the site on the go, which happens more often than you know.
SchoolMessenger serves our main purpose of sending out emergency notifications and notices to parents. It is great to cut down on the paper use and the ability to attach documents to our notes. We have used this to send home notifications from our Parent-Teacher Organization. Parents have thanked us for sending a back ups due to papers being misplaced and knowing that they have a backup through email.
Overall, this is a good, effective, and cost-efficient product. It is missing some key functionality we had with a previous program which limits my total score, but I still think a lot of school districts can get a lot out of SchoolMessenger. The features and functions they do include work well.
The support is fantastic. I have never had such complete support from a technology service. Every issue has been resolved while I was on the phone. I never had to wait for a callback or an advanced support tech. Their people are very well trained in their product and how to meet their customer's needs.