SD-WAN Concierge vs. Untangle SD-WAN Router

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

Awesome for most small businesses that need some better protection past their provider's box. Those usually don't handle anything past being a gateway well. Pricing is another thing. The costs are great as compared to the cost of a box plus support and licensing. Untangle really does have the smaller markets taken care of with exactly what they need. Anything more and you'll be looking at a physical solution.

Incentivized

• Failover is easy, no single point of failure, provided you have the bandwidth.

• VPN
• Works out of the box.
• Simple to use.

Incentivized

• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

• GUI is rough.
• Setting up intricate routes are a bit confusing.
• No HA

Incentivized

Deploying untangle compared to the others is almost night and day. Sophos is amazing but is usually slow on the GUI. Sonicwall is like using black magic to bring someone back from the dead. Untangle hits all the marks for coving your customers without hitting them with enterprise-level costs.

Incentivized

• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.

• Low setup Cost.
• Cheap scalability.
• Fast deployment keeps customers happy with low downtime.

Incentivized