What users are saying about
2 Ratings
3 Ratings
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Score 7 out of 100
2 Ratings
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Score 6 out of 100

Likelihood to Recommend

Taegis ManagedXDR

Dell SecureWorks is well suited for small to medium businesses with limited Info Tech resources to manage this environment. It is well suited for the monitoring portion of the process. I don't have the time or manpower to watch the I P S pane of glass 24 x 7. It is well suited for reducing costs for this type of protection
James Harrison | TrustRadius Reviewer

Softchoice

Softchoice is my go-to reseller for all things related to licensing. They have skilled resources available for many complicated enterprise licensing needs.
Tim Slater | TrustRadius Reviewer

Pros

Taegis ManagedXDR

  • Real-time notification
  • Real-time reporting
  • Accessible Dashboard from any connected device
  • Highly secure portal
James Harrison | TrustRadius Reviewer

Softchoice

  • Requirements gathering.
  • Pre-sales support.
  • Licensing experts.
Tim Slater | TrustRadius Reviewer

Cons

Taegis ManagedXDR

  • Improve reporting of existing configuration
  • Have a dedicated team of support engineers who know my network and traffic flow
  • Provide training for the new dashboard and portal
James Harrison | TrustRadius Reviewer

Softchoice

  • They do not always have staff deployment resources, and sometimes use contractors.
Tim Slater | TrustRadius Reviewer

Alternatives Considered

Taegis ManagedXDR

SecureWorks provides a feature rich solution right sized for our business needs. They provide full solution support, which includes hardware, maintenance, support, operations monitoring, notification and reporting, all managed through a universally available portal. Other companies we considered, offered similar offerings but with a much higher cost. Some of the other solutions would have required the addition of internal staff to keep the system running.
James Harrison | TrustRadius Reviewer

Softchoice

No answers on this topic

Pricing Details

Taegis ManagedXDR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Cost:

Softchoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Cost:

Add comparison