Name: Taegis ManagedXDR
Rating: 10 (6 reviews)
Author: SecureWorks

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Feature Management

Innovation Management

Product Lifecycle Management (PLM)

Development

Classroom Management

Education

Business Intelligence (BI)

Calendar

Collaboration

Digital Rights Management (DRM)

Enterprise Content Management

Statistical Analysis

Visitor Management

Enterprise

Accounting

Corporate Performance Management (CPM)

Digital Banking

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Management

Leadership Development

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Archiving

Cloud Storage

Configuration Management Databases

Disk Cloning

Email Encryption

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Office Migration and Repair

SIP Trunking

Software Asset Management

Telecom Expense Management (TEM)

Vendor Risk Management

Virtual Data Room

Web Scraping

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Ecommerce Personalization

Email Marketing

Enterprise Marketing Management

Market Intelligence

Market Research

Marketing Automation

Social Media Management

Survey & Forms Building

Video Marketing

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Performance Management

Sales

Fleet Management

Membership Management

Municipal

Rental Property Management

Roofing

Warranty Management

Vertical-Specific

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Users commonly recommend the following actions based on their experience with the product:

1. Building out collectors in the public cloud: Many users emphasize the importance of having someone with technical skills to configure and set up collectors in the public cloud. This allows for better visibility and monitoring of cyber threats.

2. Running a Proof of Concept (POC) and reviewing event source and API integrations: Users suggest conducting a POC to test the platform's capabilities and ensure it aligns with their specific requirements. They also recommend carefully evaluating event source and API integrations to enhance visibility into security incidents.

3. Leveraging Secureworks training and support: Several users highlight the value of taking advantage of the comprehensive training and support offered by Secureworks. This can help users maximize the effectiveness of the platform and improve their cybersecurity operations.

It is worth considering these recommendations if you are looking to hire a security team to monitor your infrastructure. Additionally, it is advisable to understand the level of effort your cybersecurity team will need to exert when selecting a SOC provider.

Efficient threat detection: Users appreciate the efficient and effective threat detection provided by Taegis Managed XDR. Several reviewers noted that the platform reduced their investigation time significantly, with one user stating they were able to save several hours a day thanks to the tool. Others praised the proactive monthly threat hunts and experienced SOC team that provide peace of mind knowing issues will be detected before becoming major problems.

Customizable integrations: Multiple users mentioned how easy it is to integrate multiple platforms with Taegis Managed XDR. Reviewers appreciated being able to customize all their integrations on one portal, making it easier for them to manage everything in one place.

Responsive customer support: Many users praised SecureWorks' responsiveness and willingness to listen to customers, resulting in product enhancements. One reviewer specifically mentioned quarterly reviews with an executive report as helpful in demonstrating the value proposition of Taegis Managed XDR.

Onboarding Process Needs Improvement: Some users have found the onboarding process of Taegis ManagedXDR to be challenging due to technical hurdles and installation not being an out-of-the-box experience. 

Syntax Understanding Required for Advanced Searches: Several reviewers have mentioned that advanced searches require understanding syntax, which can be a challenge for some users.

No Mobile App for Alerts: Users have reported inconvenience in accessing alerts as there is no mobile app available for Taegis ManagedXDR. This means they must log into a web portal to view them.

Secureworks Taegis ManagedXDR is a managed detection and response (MDR) solution that delivers security analytics software, 24x7 support, threat hunting, and incident response in a single solution.

Taegis ManagedXDR

Managed Detection and Response (MDR)

Likelihood to Recommend

IT Service Provider Project Management

SecureWorks

SentinelOne Singularity

Radware Alteon

Palo Alto Networks Next-Generation Firewalls - PA Series

Palo Alto Networks Cortex XDR

Palo Alto Panorama

Network Engineer

Taegis ManagedXDR 2021-12-15 14:50:34

Salient Dashboard Miner

Cisco Secure Firewall

Connected Business

Syncfusion® Essential Studio®

Dash Association Management

Later Social

Information Security Engineer

SecureWorks 2018-02-23 10:47:08

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Dedicated team

Support engineers

Traffic flow

Provide training

New dashboard

Api integration

Real time

Time reporting

Real time reporting

Highly secure

Home

Managed Detection and Response (MDR) Services

[Taegis ManagedXDR] gives single security visibility platform and also incident response for security events

Security Logging correlation and aggregation
Endpoint XDR Protection/Isolation
Diverse integrations : Cloud, SaaS, FW vendors

RedCloak server agent
Firewall API integration
Playbook and automatic remediation

Incident Response to security events: Automation and specialists intercations
Single Pane of glass for all the security events across all the footprints ( Cloud, SaaS, On-Prem)

Increase Security posture
Improve Brand Image with MDR

SentinelOne and Palo Alto Networks Cortex XDR (Traps)

Palo Alto Panorama, Palo Alto Networks Next-Generation Firewalls - PA Series, Radware Alteon

Real-time notification
Real-time reporting
Accessible Dashboard from any connected device
Highly secure portal

Improve reporting of existing configuration
Have a dedicated team of support engineers who know my network and traffic flow
Provide training for the new dashboard and portal

Cisco MARS, Metaflow and Sourcefire Firewalls

Taegis ManagedXDR

Overview

What is Taegis ManagedXDR?