Sequoia One

Sequoia One is an excellent PEO. On that point alone, I would give them a 10+. Their app, Sequoia One, drags them down. company uses a PEO when it's more cost efficient to take advantage of Sequoia One's reach and purchasing power to provide benefits and payroll services.

Incentivized

• Information is centrally located, albeit very hard to find at times
• Better from a user perspective than administrator

Incentivized

• Integration of Prism is going way too slowly.
• Information is often too hard to find as an administrator. That shouldn't be

Incentivized

I have a 10 minute rule if Im looking for something; if I can't find it in 10 minutes I contact my customer service rep who finds what I'm looking for. Fortunately, they have great reps who can usually find what I'm looking for very quickly. To be clear, if I'm looking for, e.g., a benefits summary, it shouldn't take more than a minute to find it

Incentivized

TriNet's application was better than Sequoia One, but Sequoia One's service offering overall was better

Incentivized

• It has made employment of US-based employees very easy
• Great customer service that reduces the number if cycles to handle basic tasks
• The app is improving steadily. Just not fast enough.

Incentivized