Servant Keeper vs. The City (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Servant Keeper
Score 8.8 out of 10
N/A
Servant Keeper is an application suite designed to present a complete solution for church management, from Servant PC Resources in Lock Haven.N/A
The City (Discontinued)
Score 5.6 out of 10
N/A
The City from ACS Technologies in Florence, South Carolina was a church management software, central to it is its online community feature, but also event registration and management, donations management, and other features. The City was discontinued February 2019. Users are being migrated to Realm, ACS Technologies' flagship church management system.N/A
Pricing
Servant KeeperThe City (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Servant KeeperThe City (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Servant KeeperThe City (Discontinued)
User Ratings
Servant KeeperThe City (Discontinued)
Likelihood to Recommend
10.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
Servant KeeperThe City (Discontinued)
Likelihood to Recommend
Servant PC Resources
This software was created for use by churches BUT because you can customize the fields, it has been very effective for other non-profit use. Workshops are geared for church users so I don't usually attend those. It has a LOT of functionality. I am able to import my data from Quickbooks as I utilize that product as well. Since I am not a church and my chart of accounts is pretty complex, I have found it easier to import from Quickbooks rather than the other way around. It is easier for me to control the accounting side of things by doing this way.
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ACS Technologies
The City would work well for a church who struggles to provide an easy way for members to connect and join groups. While the app has some drawbacks, as noted above, it beats allowing visitors and members to remain disconnected and in the dark about ways to involve themselves in church activities. Better to have this kind of ability to connect than none at all.
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Pros
Servant PC Resources
  • tracks donations for year end giving statements with donation details
  • makes emailing all donors super easy
  • produces labels for mailing newsletters
  • tracks donations by categories I set up
  • you can modify the input boxes to fit your needs....this is especially helpful as I am not a church and it is primarily set up for churches to use.
  • you can create custom reports and save them for future use
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ACS Technologies
  • View volunteering opportunities
  • Find and join groups
  • Submit prayer requests and join others in prayer
  • Connect with other members
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Cons
Servant PC Resources
  • There is too much clicking! Could be MUCH more effective if less clicking was required. This is my biggest complaint! It's not a deterrent to purchasing, and it does not affect its functionality, but is an annoyance that could EASILY be fixed.
  • It can be cumbersome to figure out how to use features but is pretty user friendly.
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ACS Technologies
  • Seems the developer no longer supports the app
  • User interface is difficult to navigate
  • Often forces a sign out, thereby requiring you to sign in again
  • Cumbersome search features
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Alternatives Considered
Servant PC Resources
I don't remember the names but I evaluated other church donor software and Servant Keeper offered the most bang for your buck. It had amazing funtionality but not a super high price tag.
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ACS Technologies
While I haven't used another social networking app built for churches, I have used an app built by another local church. The City makes connecting with members easier. The user experience is severely lacking in The City app. It does, however, facilitate connections between members.
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Return on Investment
Servant PC Resources
  • Because I use the desktop version, there was literally a one time cost and it has given me years of use and function.
  • It has improved my ability to communicate easily and effectively with donors
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ACS Technologies
  • The City has made it easier to connect with people I met at church.
  • It makes it simple to submit a prayer request and join others in prayer.
  • It shows opportunities to get involved.
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