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Amazing Donor Software Program
Updated February 28, 2024

Amazing Donor Software Program

Denise Hodge | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Servant Keeper

I use Servant Keeper to manage donors and track donations for my non-profit organization. Servant Keeper solves the problem of having a good way to manage donors effectively, meaning, besides tracking donations so I can easily produce year end giving statements, it also allows me to run reports by every imaginable filter.....geographically, by program supported, and lots of others. It makes it easy to send emails to all the donors or specific target groups. It is a very powerful tool for donor management.
  • tracks donations for year end giving statements with donation details
  • makes emailing all donors super easy
  • produces labels for mailing newsletters
  • tracks donations by categories I set up
  • you can modify the input boxes to fit your needs....this is especially helpful as I am not a church and it is primarily set up for churches to use.
  • you can create custom reports and save them for future use
  • There is too much clicking! Could be MUCH more effective if less clicking was required. This is my biggest complaint! It's not a deterrent to purchasing, and it does not affect its functionality, but is an annoyance that could EASILY be fixed.
  • It can be cumbersome to figure out how to use features but is pretty user friendly.
  • easy year end statement production
  • easy email to target groups of donors
  • customizable reports
  • customizable input boxes
  • Because I use the desktop version, there was literally a one time cost and it has given me years of use and function.
  • It has improved my ability to communicate easily and effectively with donors
I don't remember the names but I evaluated other church donor software and Servant Keeper offered the most bang for your buck. It had amazing funtionality but not a super high price tag.

Do you think Servant Keeper delivers good value for the price?

Yes

Are you happy with Servant Keeper's feature set?

Yes

Did Servant Keeper live up to sales and marketing promises?

Yes

Did implementation of Servant Keeper go as expected?

Yes

Would you buy Servant Keeper again?

Yes

QuickBooks Desktop Enterprise, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM)
This software was created for use by churches BUT because you can customize the fields, it has been very effective for other non-profit use. Workshops are geared for church users so I don't usually attend those. It has a LOT of functionality. I am able to import my data from Quickbooks as I utilize that product as well. Since I am not a church and my chart of accounts is pretty complex, I have found it easier to import from Quickbooks rather than the other way around. It is easier for me to control the accounting side of things by doing this way.