Service Autopilot vs. Worklair

Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.

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Worklair substituted for us several other tools and now we have task boards, chats, Gantt chart, etc - all in one place which is super convenient and you don't have to switch between different tabs or windows, feel less overwhelmed and stay more focused. The only thing they don't have, but I heard they're planning it, is the integration with the Calendar and emails. For now I still have to check my calendar and emails separately. If it happens that they integrate it in Worklair so literally everything will be in one place - would be awesome.

• service history, tracking
• service scheduling
• service/client notes

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• Project Management
• Team Planing
• Dashboard
• Gannt Chart
• Workload
• Task Board
• Budget Management
• Invoicing

• when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
• cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.

Incentivized

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• Since this product is quite new on the market, they are improving it constantly and sometimes small bugs happen. Their ream reacts very fast to the clients feedback.

Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details

Incentivized

Independently Invited by TrustRadius

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As I mentioned earlier, despite of some small bugs sometimes and given the fact that the platform is relatively new on the market, their team is very responsive and passionate about their product, so they quickly react to feedback and provide improvements to the system.

Their team is very responsive.

We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We selected Worklair because of its integrity and because you don't have to use multiple tools simultaneously (e.g. chat and project management separately in different tools).

• Worklair substituted for other multiple tools we used (like Asana, Slack, etc), so it was worth switching to it and it was beneficial for us from day 1.