TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Service Fusion

    Score8.2 out of 10
    N/AService Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.

    $99

    per month

    Workyard

    Score10 out of 10
    N/AWorkyard provides workforce management solutions to construction, service, and property maintenance companies, helping users to improve project profitability by managing and measuring the crew’s work through one app designed to be simple for workers to use.

    $8

    per month per user

    Pricing
    Service FusionWorkyard
    Editions & Modules
    Starter
    $99.00
    per month
    Plus
    $199.00
    per month
    Pro
    $349.00
    per month
    Time Tracking
    $8
    per month per user
    Workforce Management
    $16
    per month per user
    Large Workforces
    Custom
    Offerings
    Pricing Offerings
    Service FusionWorkyard
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Best Alternatives
    Service FusionWorkyard
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Arcoro HR
    Score7.6 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Service FusionWorkyard
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Service FusionWorkyard
    Likelihood to Recommend
    Service Fusion
    Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
    Incentivized
    Read full review
    Workyard
    Workyard allows us to see where employees are so we can schedule them for nearby jobs when they are out in the field. It also lets the construction worker add pictures and details about what they did in the field. Workyard does not integrate with other software we currently use
    Incentivized
    Read full review
    Pros
    Service Fusion
    • GPS Integration for routing agents/technicians to job sites.
    • Reporting, especially post-ticket completion.
    • Customer Management - containing all pertinent files and information for a given customer.
    Incentivized
    Read full review
    Workyard
    No answers on this topic
    Cons
    Service Fusion
    • Integrations with 3rd Party Applications - especially CRM.
    • Access permissions are complicated and somewhat unnecessary.
    Incentivized
    Read full review
    Workyard
    No answers on this topic
    Usability
    Service Fusion
    No answers on this topic
    Workyard
    Easy to use, with not many software errors, and easy to use on a variety of platforms
    Incentivized
    Read full review
    Return on Investment
    Service Fusion
    • Postive ROI.
    • Streamlined scheduling process for field service calls.
    • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
    Incentivized
    Read full review
    Workyard
    No answers on this topic
    ScreenShots