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ServiceNow Security Operations vs. Taegis XDR

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow Security Operations

    Score8 out of 10
    N/ABuilt on the Now Platform, the ServiceNow Security Operations application bundle, available in the Standard, Professional, and Enterprise bundles, supports SecOps with security orchestration, automation and response (SOAR) platform. Higher tier plans integrating ServiceNow's own proactive vulnerability management capabilities, and threat intelligence services, and boasts security workflows through integrations with other security services.N/A

    Taegis XDR

    Score9.9 out of 10
    N/AManaged security provider Secureworks launched Red Cloak Threat Detection & Response in 2019, to provide SaaS security analytics to help with forensic investigations, and provide another layer of security against threats missed by other endpoint security products. Taegis XDR (formerly Red Cloak TDR) analyzes data from across the enterprise environment, and applies advanced analytics and threat intelligence to alert users to suspicious activity that needs attention.N/A
    Pricing
    ServiceNow Security OperationsTaegis XDR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ServiceNow Security OperationsTaegis XDR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ServiceNow Security OperationsTaegis XDR
    Small Businesses
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    Medium-sized Companies
    Splunk SOAR
    Score9.1 out of 10
    InsightIDR
    Score8.6 out of 10
    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    Microsoft Defender XDR
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ServiceNow Security OperationsTaegis XDR
    Likelihood to Recommend
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ServiceNow Security OperationsTaegis XDR
    Likelihood to Recommend
    ServiceNow
    Tight integration across ticketing, CMDB and ServiceNow Security Operations workflows automation module definitely stand out. In addition, the mean time to detection has reduced in my organization leading to a more efficient security operations with less burnout.
    Incentivized
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    SecureWorks
    No answers on this topic
    Pros
    ServiceNow
    • Automatically creates a ticket for security incidents.
    • Complete root cause Analysis of the problem.
    • Ability to provide more knowledge because of threat intelligence.
    Incentivized
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    SecureWorks
    No answers on this topic
    Cons
    ServiceNow
    • Even though I mentioned that we built incident response playbooks, we found the learning curve to be steep, having drag and drop or something similar to this would be appreciated
    Incentivized
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    SecureWorks
    No answers on this topic
    Usability
    ServiceNow
    Seamless integration across modules mentioned in the previous sections along with the ability to automate security workflows are the main reasons.
    Incentivized
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    SecureWorks
    No answers on this topic
    Alternatives Considered
    ServiceNow
    Instead of integrating Spunk to ServiceNow ticketing and asset tool, I was able to get a native built in integration across ServiceNow modules and this helped a lot.
    Incentivized
    Read full review
    SecureWorks
    No answers on this topic
    Return on Investment
    ServiceNow
    • Positive ROI since most of the security incidents can be closed via a security centre.
    Incentivized
    Read full review
    SecureWorks
    No answers on this topic
    ScreenShots