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ServiceNow Security Operations vs. Taegis XDR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow Security Operations
Score 8.7 out of 10
N/A
Built on the Now Platform, the ServiceNow Security Operations application bundle, available in the Standard, Professional, and Enterprise bundles, supports SecOps with security orchestration, automation and response (SOAR) platform. Higher tier plans integrating ServiceNow's own proactive vulnerability management capabilities, and threat intelligence services, and boasts security workflows through integrations with other security services.N/A
Taegis XDR
Score 9.9 out of 10
N/A
Managed security provider Secureworks launched Red Cloak Threat Detection & Response in 2019, to provide SaaS security analytics to help with forensic investigations, and provide another layer of security against threats missed by other endpoint security products. Taegis XDR (formerly Red Cloak TDR) analyzes data from across the enterprise environment, and applies advanced analytics and threat intelligence to alert users to suspicious activity that needs attention.N/A
Pricing
ServiceNow Security OperationsTaegis XDR
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
ServiceNow Security OperationsTaegis XDR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ServiceNow Security OperationsTaegis XDR
Best Alternatives
ServiceNow Security OperationsTaegis XDR
Small Businesses

No answers on this topic

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Bitdefender GravityZone
Score 8.3 out of 10
Medium-sized Companies
Splunk SOAR
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Score 8.3 out of 10
CrowdStrike Falcon
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Score 9.1 out of 10
Enterprises
Palo Alto Networks Cortex XSOAR
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Score 1.6 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
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User Ratings
ServiceNow Security OperationsTaegis XDR
Likelihood to Recommend
8.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ServiceNow Security OperationsTaegis XDR
Likelihood to Recommend
ServiceNow
Tight integration across ticketing, CMDB and ServiceNow Security Operations workflows automation module definitely stand out. In addition, the mean time to detection has reduced in my organization leading to a more efficient security operations with less burnout.
Verified User
Anonymous
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SecureWorks
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Pros
ServiceNow
  • Automatically creates a ticket for security incidents.
  • Complete root cause Analysis of the problem.
  • Ability to provide more knowledge because of threat intelligence.
Verified User
Anonymous
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SecureWorks
No answers on this topic
Cons
ServiceNow
  • Even though I mentioned that we built incident response playbooks, we found the learning curve to be steep, having drag and drop or something similar to this would be appreciated
Verified User
Anonymous
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SecureWorks
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Usability
ServiceNow
Seamless integration across modules mentioned in the previous sections along with the ability to automate security workflows are the main reasons.
Verified User
Anonymous
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SecureWorks
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Alternatives Considered
ServiceNow
Instead of integrating Spunk to ServiceNow ticketing and asset tool, I was able to get a native built in integration across ServiceNow modules and this helped a lot.
Verified User
Anonymous
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SecureWorks
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Return on Investment
ServiceNow
  • Positive ROI since most of the security incidents can be closed via a security centre.
Verified User
Anonymous
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SecureWorks
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ScreenShots