ServiceNow Security Operations vs. Torq

Well suited to monitor all the network resources and create incidents automatically. We can check a complete root cause analysis to see if the problem is with the network or just the software performance.

Incentivized

• Automatically creates a ticket for security incidents.
• Complete root cause Analysis of the problem.
• Ability to provide more knowledge because of threat intelligence.

Incentivized

• Even though I mentioned that we built incident response playbooks, we found the learning curve to be steep, having drag and drop or something similar to this would be appreciated

Incentivized

Seamless integration across modules mentioned in the previous sections along with the ability to automate security workflows are the main reasons.

Incentivized

Instead of integrating Spunk to ServiceNow ticketing and asset tool, I was able to get a native built in integration across ServiceNow modules and this helped a lot.

Incentivized

• Well controlled change control process management leading to fewer failures in production
• Reduction in the meantime to identify security issues leading to better resolution times
• Automation of incident response workflow/playbooks

Incentivized