ServiceNow Security Operations vs. Trellix Helix

Well suited to monitor all the network resources and create incidents automatically. We can check a complete root cause analysis to see if the problem is with the network or just the software performance.

Incentivized

The UI displays wells the deviations and anomalies using advanced threat intelligence so you have full control of your security ecosystem. We've used it for two years to secure our servers and we easily customize threat detections to reduce the stressful false positives. We fill the XDR AI with data and it correlates with incident data to deliver unmatched frontline security intelligence.

Incentivized

• Automatically creates a ticket for security incidents.
• Complete root cause Analysis of the problem.
• Ability to provide more knowledge because of threat intelligence.

Incentivized

• Detection of advanced threats.
• Easy integration with cloud resources and our existing security tools thus enhancing performance.
• Easy deployment with great threats intelligence capabilities.

• Integration with other third party applications.

Incentivized

• Overly complex platform
• Multiple logins needed for various tools--leads to confusion
• Costs can add up

Incentivized

We've been fairly happy with FireEye Helix support overall. Most issues are resolved the same day the case is opened.

Incentivized

I find Helix to be super-efficient and able to cut through the noise. Previous installations of LogRhythm and Splunk resulting in an overwhelming amount of noise (out of the gate), and we had to constantly tune out false positives. Helix is different. Out of the gate, Helix provided higher fidelity hits, and our teams don't spend half their day turning out the noise.

Incentivized

• Positive ROI since most of the security incidents can be closed via a security centre.

Incentivized

• Optimization of your security investments.
• Operations are seamless and better with easy integrations that enhance performance.
• Efficiency in running of incidences with enhanced case management for all its alerts.