ShipHero vs. Wasp Inventory

1. They take your product that is supposed to ship immediately. Keep it and refuse to return it after they don't mail it for 2 months 2. If they say anything has been mailed, after 4 weeks of emails, you'll have no documentation. 3. The product never arrives. 4. You have to refund your clients 5. Your reputation is destroyed, and thousands are lost in revenue. In case they try to take this review down, the names of the magazines are ORIGIN, THRIVE and Mantra Wellness, in every grocery chain nationally (US). If you are also having a nightmare experience with this company, we have full legal documentation of this process we can send you to show they operate like scam artists.File a complaint, get your credit card to refund you, and report this company if this has happened to you. The damage they're currently causing us in sales, stress, and time is immense

Now that they have changed to a yearly subscription-based model, the cost to purchase Wasp Inventory software is much more expensive. So, I would have to say you'd need to be a mid-sized school or business to find the cost offset by the usability and functionality of the software. If budgetary issues aren't a concern - then this would be a perfect solution to anyone looking for a full suite for Inventory Control

Incentivized

• Inventory Tracking
• Product Costing
• User Management

Incentivized

• Better communication during updates.
• I don't really have any other issues.

Incentivized

Wasp is a standalone asset tracking application whereas IssueTrak's asset tracking was a module available in their helpdesk ticketing platform. It's not an apples to apples comparison at this point. Wasp I feel is more robust in the feature set available but IssueTrak has a more modern interface and intuitive GUI

Incentivized

• We have relied on this software for the last 10 years that I have been with the company - and it has been perfect. But their change in purchasing model may have us looking elsewhere for a new inventory software.
• I have saved countless hours of manually importing items by simply "duplicating" objects so that all hardware information, computer model. etc are retained - while new serial numbers can be input to create unique inventory items.

Incentivized