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Shopify Flow vs. Mitratech TAP Workflow Automation

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify Flow

    Score8.5 out of 10
    N/AShopify Flow is used to create custom workflows that automate tasks in an ecommerce store and across apps, without needing to code. It also lets users connect existing apps together to complete more jobs. Typical tasks carried out by Shopify Flow include automating inventory tasks like reordering and restocking, to managing fraud concerns.N/A

    Mitratech TAP Workflow Automation

    Score7.5 out of 10
    N/ATAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and deploy workflows without coding or IT involvement. TAP's open API enables clients to integrate into existing tools to drive automation across the organization.N/A
    Pricing
    Shopify FlowMitratech TAP Workflow Automation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Shopify FlowMitratech TAP Workflow Automation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    Shopify FlowMitratech TAP Workflow Automation
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.5
    (2 ratings)
    User Testimonials
    Shopify FlowMitratech TAP Workflow Automation
    Likelihood to Recommend
    Shopify
    Automatically highlights and holds potentially fraudulent orders:        - Based on the order risk level analyzed by Shopify (low, medium or high), Shopify Flow then interprets different actions to proceed with. Sending real-time alert emails based on the event conditions to designated teams.
    Incentivized
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    Mitratech
    From my few months of using the tool, I believe the tool would be best suited for Legal Ops (Contracting) & Procurement. Maybe even in competitive bidding (strategic sourcing: eg RFP & RFX). The tool may be less appropriate for Payment Processing/Collecting.
    Incentivized
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    Pros
    Shopify
    • Review high-risk orders before capturing payment.
    • Automate product inventory management
    • Automate notices to eCommerce operations for special events such as sharp increase of product reviews crossing a threshold
    Incentivized
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    Mitratech
    • Creating a user community and sharing knowledge of automation best practices.
    • Easy to use form and workflow builder.
    • Responsive and knowledgeable technical team.
    Incentivized
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    Cons
    Shopify
    • User permissions are not granular. A user can get full access to read and write or none.
    • The event change log records minimum information and does not last for more than 72 hours in Shopify.
    Incentivized
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    Mitratech
    • Adding form fields can be quite tedious as it has to be added to every stage/relationship.
    • It's difficult to remember where a certain condition/formula sits.
    • I wish the workflow itself can be exported for presentation/demo/documentation purposes.
    • I wish there was a way for more than one admin to configure the tool at the same time.
    Incentivized
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    Alternatives Considered
    Shopify
    In my experience, Shopify Flow is very easy to use. It is free if you have a Shopify Plus license. At this time of writing, Shopify Flow can already integrate with some 3rd party apps and more is coming. I think there is high growth potential for Shopify Flow.
    Incentivized
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    Mitratech
    Autodesk selected TAP because of its ability to handle more complex workflows. We vetted a lot of "light" automation solutions but wanted a tool that was flexible enough to handle our more extensive use cases.
    Incentivized
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    Return on Investment
    Shopify
    • Saving customer service team 15 hours monthly
    • Reduce inventory backfill issues to 0
    • Reducing fraud orders by 80%
    Incentivized
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    Mitratech
    • Required fields force robust disclosure information up front.
    • Workday integration enables pre-population of fields which reduces manual entry and saves compliance time.
    • Emails, communications, and disclosure decision memos and stored in a centralized database which helps our team keep compliant records.
    • Automated reminders have led to less ‘chasing’ by compliance.
    • Improved UX has encouraged and increased disclosures, mitigating our company's risk.
    Incentivized
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    ScreenShots