Shopify Flow vs. WEBCON BPS

Automatically highlights and holds potentially fraudulent orders:        - Based on the order risk level analyzed by Shopify (low, medium or high), Shopify Flow then interprets different actions to proceed with. Sending real-time alert emails based on the event conditions to designated teams.

Incentivized

Really well suited for processes which work with documents, seems less (but it is possible) appropriate for single/no data actions (e.g. just provide a quick update in SQL database without any process).

• Review high-risk orders before capturing payment.
• Automate product inventory management
• Automate notices to eCommerce operations for special events such as sharp increase of product reviews crossing a threshold

Incentivized

• Easy to develop, doesn't require high end programming crew.
• Short learning curve for end user.
• Easy to integrate with legacy technologies.

• User permissions are not granular. A user can get full access to read and write or none.
• The event change log records minimum information and does not last for more than 72 hours in Shopify.

Incentivized

• The configuration of the user interface is sometimes not so flexible. However, it can be developed from the (fully flexible then).

In my experience, Shopify Flow is very easy to use. It is free if you have a Shopify Plus license. At this time of writing, Shopify Flow can already integrate with some 3rd party apps and more is coming. I think there is high growth potential for Shopify Flow.

Incentivized

Great support while implementing, affordable consulting and great follow up

• Saving customer service team 15 hours monthly
• Reduce inventory backfill issues to 0
• Reducing fraud orders by 80%

Incentivized

• ROI seems really quick, as processes are delivered really fast (on the go in an agile way)