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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SimpleHelp

    Score9 out of 10
    N/AN/A

    $450

    one-time fee

    Pricing
    SimpleHelp
    Editions & Modules
    Basic
    $450
    one-time fee
    Offerings
    Pricing Offerings
    SimpleHelp
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    SimpleHelp
    Considered Both Products
    NetX Information Systems
    Chose SimpleHelp
    It was the productd of choice for us for last few years based on what it gives us and price point.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    SimpleHelp
    Remote Administration
    Comparison of Remote Administration features of SimpleHelp
    Feature
    SimpleHelp
    8.5
    1 Ratings
    8% above category average
    Screen sharing10.01 Ratings
    File transfer8.01 Ratings
    Instant message7.01 Ratings
    Secure remote access with Smart Card authentication7.01 Ratings
    Access to sleeping/powered-off computers8.01 Ratings
    Over-the-Internet remote session8.01 Ratings
    Initiate remote control from mobile9.01 Ratings
    Remote management of servers & workstations10.01 Ratings
    Remote Active Directory® management8.01 Ratings
    Centralized management dashboard9.01 Ratings
    Session record10.01 Ratings
    Annotations9.01 Ratings
    Monitoring and Alerts9.01 Ratings
    Multi-platform remote control7.01 Ratings
    Best Alternatives
    SimpleHelp
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    SimpleHelp
    Likelihood to Recommend
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    User Testimonials
    SimpleHelp
    Likelihood to Recommend
    NetX Information Systems
    It's a great product that allows us simple easy to use access to all of our endpoints. I really don't see where its less appropriate other than I would always like the price to be less.
    Incentivized
    Read full review
    Pros
    NetX Information Systems
    • Easy access to pc's and servers
    • one pane of glass to our endpoints
    • simple to use
    Incentivized
    Read full review
    Cons
    NetX Information Systems
    • easier reporting
    • more seemless access to our pc's
    Incentivized
    Read full review
    Usability
    NetX Information Systems
    very easy to use and does what it needs to do for us which is ease of use to get to all of our endpoints.
    Incentivized
    Read full review
    Alternatives Considered
    NetX Information Systems
    It was the productd of choice for us for last few years based on what it gives us and price point.
    Incentivized
    Read full review
    Return on Investment
    NetX Information Systems
    • easy to use
    • one pane of glass dashboard
    • reporting could be better
    Incentivized
    Read full review
    ScreenShots