SimpleLegal vs. Tabs3 Billing

SimpleLegal is easy to use and easy to understand for everyone in the legal department. Their customer service is typically quick to respond and solve any issues that may arise on the customer side as well as the vendor side (CounselGo). There has been a bit of customer dissatisfaction since being acquired by Onit but the enhancements and roadmap continue to look promising.

Incentivized

This would be great software for a small office with a handful of files. For a modern law firm, not so much.

Incentivized

• SimpleLegal does a great job tracking expenses.
• SimpleLegal does a great job at creating, tracking and analyzing matters.
• SimpleLegal does a good job with reporting and analytics.

Incentivized

• The software usually boots without freezing.
• Because editing after submitting an entry is impossible, we are required to be exact and precise.
• Total hours per month entered are probably visible to someone.

Incentivized

• Budget tracking.
• Admin independence (being able to make system improvements/enhancements/changes without needing a SL rep).

Incentivized

• No way to edit an entry after saving.
• Freezes often after booting.
• There is no way to see total hours monthly.

Incentivized

SimpleLegal was much easier to use and train users on than Time Matters. SimpleLegal had all of the functionality but not as many customizable features as Time Matters.

Incentivized

Slow, hard to use, feels straight out of the 1980’s.

Incentivized

• Able to track in real-time legal spend against budgets to hold outside counsel responsible while meeting our fiscal demands--rather than wait on Finance report monthly/quarterly/etc.

Incentivized

• Having to be so precise and unable to delete entries is very difficult on morale.
• A graphical user interface would make it easier,

Incentivized