TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InformaCast

    Score8 out of 10
    N/ASinglewire Software headquartered in Madison develops and supports a suite of InformaCast software solutions to help add value to existing technology and build a robust notification ecosystem. Whether to broadcast IP phones, send SMS text messages, reach a wide array of devices, or automate existing systems, InformaCast, InformaCast Mobile, and InformaCast Fusion offerings will provide a centralized solution. The vendor states over 7,000 organizations ranging from small K-12 schools to large…

    $1,875

    per year

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    InformaCastTidio
    Editions & Modules
    Mobile
    $1875.00
    per year
    Advanced
    $2650.00
    per year
    Fusion
    $3125.00
    per year
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    InformaCastTidio
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$866.25 250-900 users (Mobile & Fusion)No setup fee
    Additional Details—All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Best Alternatives
    InformaCastTidio
    Small Businesses
    No answers on this topic
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Fin
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InformaCastTidio
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (2 ratings)
    User Testimonials
    InformaCastTidio
    Likelihood to Recommend
    Singlewire Software
    The product is very user-friendly and Singewlire is constantly updating its features so that the consumer is able to utilize the service to its fullest potential. Our organization has used the product for the past 3 years and has been satisfied with how effortlessly it works in our environment. It allowed us to reduce the cost of using other products [Mass notification of employees and 911 call aware primarily] that we were previously using Singlewire offered it all together.
    Read full review
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    Singlewire Software
    • Mass deployment.
    • User friendly.
    Read full review
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    Singlewire Software
    No answers on this topic
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Alternatives Considered
    Singlewire Software
    No answers on this topic
    Tidio
    Incentivized
    Read full review
    Return on Investment
    Singlewire Software
    • Text message limits.
    Read full review
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    Tidio Screenshots

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