TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SkyTab POS

    Score8.1 out of 10
    N/ASkyTab POS (formerly Harbortouch POS) delivers a touch-screen point of sale system that will streamline your business operations and automate your management activities. SkyTab is a product from Shift4.

    $29.99

    per month

    SurePOS ACE

    Score8.2 out of 10
    N/ASurePOS ACE is for supermarket, hypermarket, club and chain drug retailers who need more powerful capabilities at the POS and in the store, especially fuel, pharmacy, multichannel and mobile scenarios, to generate revenue and deeper customer relationships and lower TCO.N/A
    Pricing
    SkyTab POSSurePOS ACE
    Editions & Modules
    Payment Systems
    $0
    Echo POS Systems
    $39
    per month
    Elite POS Systems
    $69
    per month
    Salon & Spa
    $69
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    SkyTab POSSurePOS ACE
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    SkyTab POSSurePOS ACE
    Small Businesses
    Square POS
    Score9 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SkyTab POSSurePOS ACE
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    SkyTab POSSurePOS ACE
    Likelihood to Recommend
    Shift4
    Harbortouch is a powerful and robust POS system. After using other methods and training on a couple of different designs, Harbortouch is far ahead of the rest regarding functionality, ease of use, and error-free transactions. It has an excellent reporting tool that is easy to use and "item" editing features that make using the system quick and easy. As checkout is in process, and the customer keeps changing their mind, or the cashier makes errors, the system makes it very quick and easy to edit to keep the transaction in process.
    Incentivized
    Read full review
    Toshiba
    SurePOS ACE is best for preventing the system from being hacked when trying to steal payment information. It is pretty simple to implement. It is very customizable and well made for liquor store use as well as for grocery stores. It is a very stable system as well. Requirements to run it are not as much [as alternatives].
    Incentivized
    Read full review
    Pros
    Shift4
    • Solid robust system
    • Easy use from entering to editing
    • Great reporting
    Incentivized
    Read full review
    Toshiba
    • Very easy to use
    • Very customizable
    • Protects sensitive information
    Incentivized
    Read full review
    Cons
    Shift4
    • Harbortouch as well as many other "large" companies these days could use improvement in the customer service/technical department.
    • An easy reset button would be nice for the occasion the card reader locks up
    Incentivized
    Read full review
    Toshiba
    • Easier to add pictures for screensavers
    • More ways to implement changes
    Incentivized
    Read full review
    Alternatives Considered
    Shift4
    We currently use Harbortouch and TouchBistro at our restaurant. We were going to switch to just using TouchBistro because Harbortouch's customer support and technical team were having trouble believing we were having ongoing issues with our system. Unfortunately, it took us telling Harbortouch that we were leaving them for them to get to the root of the system's problems. Finally, they worked three days straight to fix all of the issues. We decided to keep both systems for now as Harbortouch has a much more robust system. Still, each uses different credit card processing companies, so hopefully, we can avoid downtime during our three-month, hectic tourist season. Now that Harbortouch fixed all of the issues, their system is much more robust and powerful.
    Incentivized
    Read full review
    Toshiba
    I am not a fan of a Windows based POS. I prefer ACE because of its ease of use and support.
    Incentivized
    Read full review
    Return on Investment
    Shift4
    • Harbortouch makes each transaction very quick and easy so we can keep up during busy times to keep the orders flowing.
    • Harbortouch has a good online system so customers can order online during our busy times when we are too busy to keep up with the phones.
    • Harbortouch allows us to handle more orders during busy times than other systems we experimented with.
    Incentivized
    Read full review
    Toshiba
    • Easier to support.
    • Easier to change.
    • Therefore better on profits.
    Incentivized
    Read full review
    ScreenShots