TrustRadius: an HG Insights company

Smart Agent vs. Vertafore Agency Platform

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smart Agent

    Score9 out of 10
    Small Businesses (1-50 employees)
    Smart Agent is an Insurance policy management app for Insurance agents or agencies. It can be used for any kind of insurance (life, general, motor etc) & it can be managed with any company policy in it. Insurance agents also create their website & get more customers from the vendor's app and website. SmartAgent mobile application helps individual insurance agents or agencies to manager their customers detail and customer's policy data & also send policy reminder and…N/A

    Vertafore Agency Platform

    Score7.3 out of 10
    N/AVertafore Agency Platform is the vendor's comprehensive suite of applications for managing policies, customers, payments and claims, and integrates with other popular applications (e.g. DocuSign) to provide a comprehensive solution for agencies.N/A
    Pricing
    Smart AgentVertafore Agency Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Smart AgentVertafore Agency Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$49No setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Smart AgentVertafore Agency Platform
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Smart AgentVertafore Agency Platform
    Likelihood to Recommend
    Viha IT Services
    No answers on this topic
    Vertafore
    Vertafore is great for everyday insurance service and doc storage. It works well for invoicing. Vertafore is smooth is bridging client information to PL rater, making remarketing simple. We used to reinput all of the client information in order to give quotes. Its now the click of a button and all information transfers
    Incentivized
    Read full review
    Pros
    Viha IT Services
    No answers on this topic
    Vertafore
    • searching for customers is easy
    • workflow is adjustable based upon agency's needs
    • several reporting options
    Incentivized
    Read full review
    Cons
    Viha IT Services
    No answers on this topic
    Vertafore
    • Price (although thats not a concern for my role)
    • Website "knowledge base" is difficult to navigate
    Incentivized
    Read full review
    Usability
    Viha IT Services
    No answers on this topic
    Vertafore
    Vertafore is relatively easy to use for general use. The point and click features for everyday use are pretty self explanatory. I like the 2 factor security as well as the overall cloud security of the system. That is very important in todays cyber environment. Single sign on is also a big help.
    Incentivized
    Read full review
    Support Rating
    Viha IT Services
    No answers on this topic
    Vertafore
    Its very good. They have teams for each software product they offer. They have specific teams available for specific tasks such as data migrations, upgrades, etc. The employees they hire for their support teams are always knowledgeable about their products and are good to work with. They also speak clear english which is a plus when details matter and an incorrect or misunderstood word/phrase could cause issues.
    Incentivized
    Read full review
    Alternatives Considered
    Viha IT Services
    No answers on this topic
    Vertafore
    We selected Vertafore Agency Platform after considering it's ability to provide detailed reports on everything from line of business to company comparison. We also visited another agency that was using Vertafore Agency Platform and received positive reviews from them.
    Incentivized
    Read full review
    Return on Investment
    Viha IT Services
    No answers on this topic
    Vertafore
    • ROI is positive
    • The price for the product keeps increasing
    Incentivized
    Read full review
    ScreenShots

    Smart Agent Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot