Smart Communications SmartCOMM vs. WATI.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartCOMM
Score 8.7 out of 10
N/A
Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.N/A
WATI.io
Score 8.6 out of 10
N/A
WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.
$49
per month
Pricing
Smart Communications SmartCOMMWATI.io
Editions & Modules
No answers on this topic
Standard
$49
per month
Professional
$98
per month
Offerings
Pricing Offerings
SmartCOMMWATI.io
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Smart Communications SmartCOMMWATI.io
Top Pros

No answers on this topic

Top Cons
Best Alternatives
Smart Communications SmartCOMMWATI.io
Small Businesses
Zoho SalesIQ
Zoho SalesIQ
Score 8.9 out of 10
Zoho SalesIQ
Zoho SalesIQ
Score 8.9 out of 10
Medium-sized Companies
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Smart Communications SmartCOMMWATI.io
Likelihood to Recommend
9.0
(2 ratings)
8.0
(1 ratings)
User Testimonials
Smart Communications SmartCOMMWATI.io
Likelihood to Recommend
Smart Communications
It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable.
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WATI.io
If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io.
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Pros
Smart Communications
  • Template
  • Data processing
  • Output delivery
  • SMS delivery
  • Ada compliance
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WATI.io
  • Segmented campaigns.
  • Easy to access documents for developers.
  • Integrations with other tools.
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Cons
Smart Communications
  • Price
  • Licensing is bit complicated
  • Frequent upgrades
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WATI.io
  • Open marketplace for integrations.
  • Inclusion of the social platforms like Facebook, LinkedIn & Instagram.
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Alternatives Considered
Smart Communications
Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.
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WATI.io
Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io.
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Return on Investment
Smart Communications
  • Migration ease
  • Latest features
  • Cloud readiness
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WATI.io
  • Quick setup gave us good advantage.
  • Easy to use, no need of any technical knowledge.
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ScreenShots