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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zephyr Scale

    Score9.5 out of 10
    N/ATM4j is a test management application for Jira, developed by Jira solutions specialist Adaptavist, acquired and now supported by SmartBear since March 2020.

    $4.55

    per month per user

    Tricentis qTest

    Score8.9 out of 10
    N/ATricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

    $1,200

    per year per user

    Pricing
    Zephyr ScaleTricentis qTest
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Zephyr ScaleTricentis qTest
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsFree up to 10 users, $4.55/user/month after that. It gets cheaper as you scale.
    More Pricing Information
    Community Pulse
    Zephyr ScaleTricentis qTest
    Considered Both Products
    SmartBear
    No answer on this topic
    Tricentis
    Chose Tricentis qTest
    Tricentis qTest takes a lead on centralised maintenance of all entities of STLC & also qTest takes a big leap when it comes to Proof of testing data capture thru "web explorer" & also it got advantage for its easy configuration against any project management tool i.e. JIRA etc. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    31 Answers
    Delivers good value for the price
    No answers on this topic
    84%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    37 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    78%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    27 Answers
    Features
    Zephyr ScaleTricentis qTest
    Test Management
    Comparison of Test Management features of Zephyr Scale and Tricentis qTest
    Feature
    Zephyr Scale
    7.8
    1 Ratings
    4% below category average
    Tricentis qTest
    8.3
    39 Ratings
    3% above category average
    Centralized test management8.01 Ratings8.738 Ratings
    Map tests to user stories8.01 Ratings7.68 Ratings
    Test execution reporting8.01 Ratings9.538 Ratings
    Defect management7.01 Ratings8.033 Ratings
    Manage test hosts and schedules00 Ratings7.533 Ratings
    User Ratings
    Zephyr ScaleTricentis qTest
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.3
    (41 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Zephyr ScaleTricentis qTest
    Likelihood to Recommend
    SmartBear
    Jira and Confluence are widely implemented in organizations of various industries so incorporating Zephyr Scale is a very seamless method of adding scalable testing management. Testing visibility and end to end traceability is possible and integrates in Jira. Developers and engineers are able to take advantage of the built-in reports and statistics and even automate testing. The value is greatly reduced for organizations that do not already implement Jira and Confluence as the native integrated compatibility is much of the value
    Incentivized
    Read full review
    Tricentis
    Tricentis qTest integrates seamlessly with Jira, making it ideal for teams that manage user stories and defects in Jira while keeping test cases and execution in qTest. When paired with automation tools like tosca, Selenium, or WebdriverIO, qTest is excellent for aggregating both manual and automated test results in one place.
    Incentivized
    Read full review
    Pros
    SmartBear
    • Scalable and compatible with Jira & Confluence
    • Improves testing visibility, data analysis, collaboration with reports & gadgets
    • Easy to retrospectively trace testing with change history
    Incentivized
    Read full review
    Tricentis
    • Tricentis qTest helps regression while we get any production incident as we can directly check the test cases from Tricentis qTest which make sure whether it is missed or not.
    • We can add missing scenarios in our existing test cases which makes the test case maintenance quite simpler and QA can make sure that missing scenarios will be covered in future and not missed while functional testing.
    • Tricentis qTest is user friendly as new users can be onboarded in quick time. Which saves the time and effort of the organization level.
    Incentivized
    Read full review
    Cons
    SmartBear
    • Not as valuable if not already using Jira or Confluence
    • Can be overlooked if the user does not set automation
    • Needs better first time tutorials
    Incentivized
    Read full review
    Tricentis
    • In requirements , we can't add multiple test cases at once, or search multiple cases at once, need to do one by one. Here actually qtest needs to improve.
    • Linking cloud hosted qtest and on-premise TOSCA is very difficult especially when you are working with client system with security wall. It requires tunnelling software which is not recommended.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    No answers on this topic
    Tricentis
    This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).
    Incentivized
    Read full review
    Usability
    SmartBear
    No answers on this topic
    Tricentis
    It successfully balances deep enterprise functionality with a clean and modern interface. One of its strongest points is the intuitive, folder based navigation, which makes organizing test case and cycles feel natural. Learning curve is relatively shallow for the new team members to become productive without extensive onboarding. Also the deep integration with JIRA is a significant boost to its usability.
    Incentivized
    Read full review
    Support Rating
    SmartBear
    No answers on this topic
    Tricentis
    The actual answer is 0. I have never experienced worse support, whether personal or professional
    Incentivized
    Read full review
    Implementation Rating
    SmartBear
    No answers on this topic
    Tricentis
    Again, supporting documentation could have been a lot better
    Incentivized
    Read full review
    Alternatives Considered
    SmartBear
    Zephyr scale is easier to work with and more seamlessly used because it is natively integrated with Jira and Confluence. TestRail cannot provide the same scalable experience and is rather dated and limited in capability. Developers rather use tools that are compatible with each other, and Zephyr scale offers that
    Incentivized
    Read full review
    Tricentis
    All of them offer formidable solutions in the test management realm, but each one caters to different niche and need. qTest distinguishes itself with its deep integration capabilities, especially with Agile and DevOps tools, enabling streamlined CI/CD process. Its modern, user-centric interface contrasts with ALM's more dated appearance and complex setup. While TestRail provides a clean user experience and caters to a broad spectrum of business, qTest's scalability, from SMBs to large enterprises, stands out. PractiTest's cloud-based solution is geared towards mid-sized companies, but qTest's flexibility, advanced analytics, and robust reporting grant teams actionable insights. qTest' approach to a more holistic test management closely aligning with modern software development practices
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • Dozens of added testing capability via integrated gadgets
    • Reduced testing and tracking time
    • Faster and clearer testing operations awareness
    Incentivized
    Read full review
    Tricentis
    • Integrating qTest in our workflow helped us in 52% reduction in test authoring effort
    • Overall project management and the time calculation for the quality checking of each project can be managed good in qTest
    • It provides full tracability of a single project from the requirements to the defects raised it helps our team a lot
    Read full review
    ScreenShots

    Tricentis qTest Screenshots

    Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards