Smartcat vs. XTRF

ABBY SmartCAT is truly a universal solution that can fit any type of organization from freelancers flying solo, to small team of translators and large translation agencies. Anyone who wants to establish themselves as a professional translator can benefit greatly from the CAT tool that SmartCAT offers absolutely free of charge, while teams will surely appreciate the collaborative features that make it possible to work simultaneously with other translators, proofreaders, editors and QA experts on a single project.

In my experience, XTRF's track record on basic functionality leaves a lot to be desired. Those so-called "smart projects" feel more like needy projects, with limitations popping up at every turn. And don't get me started on the integrations—memoQ? Yeah, I feel like it's a struggle. Customizing notifications? Good luck with that. And as for support, well, let's just say you're better off sending messages to the void.

Incentivized

• Segmentation.
• Translation overall quality.
• Customer service.
• Pricing.

Incentivized

• Basic quotes
• Basic projects
• Basic invoicing

Incentivized

• Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
• UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
• Their support team can take a long time to reply which often crucial for urgent projects.

• Smart projects
• Integrations
• Product support

Incentivized

I regularly use the two other products and appreciate Smartcat including more features than MateCat, such as storing of projects and contact with agencies and clients.

Incentivized

Incentivized

• Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
• Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
• Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.

• In my opinion, the limitations in functionality, especially with smart projects and integrations with tools like memoQ, have hindered the full realization of its potential.

Incentivized