SmarterU.com vs. Wisetail LMS

I think that SmarterU can be implemented in any organization in any industry. Especially in industries with more complex training requirements. The administration of the system is simple and the usability of the system to end users is even more simple

Incentivized

Even their newest 5.0 upgrade only puts their technology capabilities at the back of the pack compared to other major LMS' in the marketplace. That said, their customer service team is very good, and they have a good company culture. If you are a very small company that wants a decent LMS, this is a good product to look at.

Incentivized

• Software works on multiple devices: computer, iPad, iPhone, Chromebook, etc.
• Easy to navigate

Incentivized

• Customer service.
• User community.

Incentivized

• Reporting System can be improved.

Incentivized

• Keeping promises -- they consistently miss deadlines.
• Staying current with other LMS platforms in the industry.

Incentivized

Really good support initially, now support is OK but we have fewer needs.

Incentivized

Excellent staff and customer service.

Incentivized

Most online LMS systems work really well to track and manage training that the system is delivering. However, most systems are not very good at managing training requirements which are delivered outside of the system. For example, First Aid training, or license requirements are accomplished through third party. SmarterU was the only system we evaluation that was able to track these items with the ability to monitor the renew dates properly.

Incentivized

Last. Dead last. We selected Wisetail years ago when it was cutting edge. It's had very little development since then, and has sadly fallen to the back of the pack. It's unfortunate, since they have such a great staff. Promises to fix this have repeatedly been made and broken. There is a large client exodus from this platform taking place.

Incentivized

• It has helped us to make sure our training is consistent across multiple locations and trainers and ensured less drift.
• The course tracking and certification allows us to manage new hires and make sure they complete all required training to later achieve an RBT certification.

Incentivized

• We've been able to eliminate costly live events in lieu of live webcasts. The recordings of those are hosted on our Wisetail platform.
• The 4.0 platform has a significant administrative burden that is only partially fixed in 5.0.

Incentivized