TrustRadius

SmartIQ vs. Voxco Survey Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartIQ
Score 10.0 out of 10
N/A
SmartIQ (formerly Intelledox) is a digital experience and transaction management application providing digitization of forms and customer workflow automation to support faster customer onboarding and servicing. Intelledox was acquired by Smart Communications in July of 2019.N/A
Voxco Survey Software
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Voxco Survey Software features one centralized database across multiple survey channels. The vendor says that with this solution, users can collect and process respondent data at any time and in any place.  This flexible software can be used to create device-responsive online surveys (web, mobile, or embedded in-app), over-the-phone interviews (CATI, IVR and dialers), or face-to-face interviewing (CAPI). According to the vendor, their clients appreciate their engaging, interactive survey…N/A
Pricing
SmartIQVoxco Survey Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SmartIQVoxco Survey Software
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SmartIQVoxco Survey Software
Top Pros

No answers on this topic

Features
SmartIQVoxco Survey Software
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
SmartIQ
-
Ratings
Voxco Survey Software
5.0
1 Ratings
46% below category average
Survey templates00 Ratings5.01 Ratings
Themes00 Ratings5.01 Ratings
Custom logo/branding00 Ratings5.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
SmartIQ
-
Ratings
Voxco Survey Software
7.5
1 Ratings
13% below category average
Changes to live survey00 Ratings7.01 Ratings
Multiple question types00 Ratings8.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
SmartIQ
-
Ratings
Voxco Survey Software
7.0
1 Ratings
16% below category average
Survey logic flexibility00 Ratings7.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
SmartIQ
-
Ratings
Voxco Survey Software
5.8
1 Ratings
34% below category average
Response tracking00 Ratings6.01 Ratings
Data export00 Ratings6.01 Ratings
Standard reports00 Ratings6.01 Ratings
Custom reports00 Ratings5.01 Ratings
Analytics00 Ratings6.01 Ratings
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SmartIQVoxco Survey Software
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Score 9.8 out of 10
Medium-sized Companies
Square 9 Softworks
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Score 9.8 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.7 out of 10
Verint Voice of the Customer
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Score 9.7 out of 10
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User Ratings
SmartIQVoxco Survey Software
Likelihood to Recommend
9.5
(2 ratings)
7.0
(1 ratings)
User Testimonials
SmartIQVoxco Survey Software
Likelihood to Recommend
Smart Communications
Using the Intelledox Infiniti product has improved the overall process by reducing confusion for applicants while also improving the data quality sent to [the] internal system.
Isha Sinha | TrustRadius Reviewer
Isha Sinha
Cloud Ops Engineer
Read full review
Voxco
It's made for surveys...just like Survey Monkey or SurveyGizmo and very similar to them as well. I just don't know about how the cost compares.
Verified User
Anonymous
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Pros
Smart Communications
  • Easily upload supporting documents
  • easy to navigate
Verified User
Anonymous
Read full review
Voxco
  • Has a simple and cleanly laid out website making function and projects easy to fine.
  • Reporting and analysis functions are easy to find and understand.
  • Has a nice feature in the reporting that automatically reorders response categories so they are always from max to min.
Verified User
Anonymous
Read full review
Cons
Smart Communications
  • Make signatures more realistic
Verified User
Anonymous
Read full review
Voxco
  • On the same topic about the automatic reordering of responses from max to min, the downside is it does not allow me to leave the ordering in original format.
Verified User
Anonymous
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Alternatives Considered
Smart Communications
Verified User
Anonymous
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Voxco
Very similar to SurveyMonkey and SurveyGizmo. They all have some minor differences and it makes you wish you could own all of them to get every function you would need.
Verified User
Anonymous
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Return on Investment
Smart Communications
  • streamlined the loan process
  • able to complete documents remotely during a pandemic
Verified User
Anonymous
Read full review
Voxco
  • I can't speak to this as I'm just using it for analysis and it's the only tool available in this situation.
Verified User
Anonymous
Read full review
ScreenShots

Voxco Survey Software Screenshots

Screenshot of Sophisticated logic.Screenshot of Total customization capability.Screenshot of Real-time results.Screenshot of Device-responsive user interface