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Smartling vs. XTM Cloud Translation Management System

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartling

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.N/A

    XTM Cloud Translation Management System

    Score9.9 out of 10
    N/AXTM International empowers enterprises to enter new global markets faster by streamlining and fully automating localization processes through their flagship product, XTM Cloud. This cloud-based Translation Management System is a vendor-neutral solution with an integrated computer-aided translation tool that helps companies reach their global customers more quickly. Powered by AI technology, as well as supporting over 220 languages and more than 40 out-of-the-box integrations, the…N/A
    Pricing
    SmartlingXTM Cloud Translation Management System
    Editions & Modules
    No answers on this topic
    Freelance - single user
    Check xtm.cloud
    1 user
    XTM Cloud Group
    Check xtm.cloud
    up to 4 users
    XTM Cloud Enterprise
    Per inquiry
    from 5 users
    XTM Private Cloud
    per inquiry
    Offerings
    Pricing Offerings
    SmartlingXTM Cloud Translation Management System
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing models are available for all of the different user groups for XTM Cloud. The latest pricing appears at xtm.cloud
    More Pricing Information
    Community Pulse
    SmartlingXTM Cloud Translation Management System
    Considered Both Products
    Smartling
    No answer on this topic
    XTM International
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    SmartlingXTM Cloud Translation Management System
    Likelihood to Recommend
    8.2
    (7 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (4 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartlingXTM Cloud Translation Management System
    Likelihood to Recommend
    Smartling
    Smartling is great because I can use the Figma plugin to pull already translated strings into my project. If I need translations for the project, I can submit these strings from within and continue working on the next ask of the day. We also have great dev workflows built in: we submit one PR and a Smartling ticket, then, once the ticket is complete, run a simple command to pull in translated strings and refresh the project in a matter of seconds.
    Incentivized
    Read full review
    XTM International
    No answers on this topic
    Pros
    Smartling
    • Excellent customer support reps that are available for any and all questions.
    • Detailed interface that allows you to control pretty much everything yourself.
    • Comprehensive help center containing articles and videos.
    Incentivized
    Read full review
    XTM International
    No answers on this topic
    Cons
    Smartling
    • We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts
    Read full review
    XTM International
    No answers on this topic
    Likelihood to Renew
    Smartling
    I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry
    Read full review
    XTM International
    No answers on this topic
    Usability
    Smartling
    I do think Smartling has a very high usability. It is easy to access, straightforward in what it can do and has a user-friendly design. It is also highly adaptable, though I wish there was a way to set more keyboard shortcuts for functionalities where they are not currently available.
    Incentivized
    Read full review
    XTM International
    No answers on this topic
    Support Rating
    Smartling
    I always receive timely and pleasant support from their Help Desk!
    Read full review
    XTM International
    No answers on this topic
    Alternatives Considered
    Smartling
    We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
    Read full review
    XTM International
    No answers on this topic
    Return on Investment
    Smartling
    • We can think in English and know that Smartling can localize and translate for the rest of the world's markets. This probably would have taken weeks, or at least a month, before Smartling, and now we can have translated strings for 150+ markets in a matter of a week.
    Incentivized
    Read full review
    XTM International
    No answers on this topic
    ScreenShots

    XTM Cloud Translation Management System Screenshots

    Screenshot of data and charts for business intelligence on language service providers.Screenshot of project progress tracking, that keeps users up to date.Screenshot of resources that can be chosen based on quality and punctuality.Screenshot of the XTM Workbench Visual Mode that allows for WYSIWYG translating. The window is customizable and allows each translator to use the tools they need with extra help from AI-driven inline tags, extensive QA checks, and other functionality.Screenshot of automation of the localization of AEM content.