SmartVault vs. Vawlt

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.

Incentivized

Vawlt's multi-cloud storage solution helps customers keep data secured (against cyber attacks and Ransomware), with state-of-the-art encryption, implements different backup storage strategies, and also facilitates companies on their journey to the Cloud.

• Easy navigation
• Email notifications
• Document previews

• Multi-cloud storage.
• Predictable costs (monthly download quota included).
• Security.
• Ransomware protection.
• Simple usage and no need of complex configurations.

• They have cut back on support as have many SaaS companies recently.
• The documentation can sometimes be a little difficult to follow.

Incentivized

• Multi-factor authentication.
• Active Directory integration.
• Mobile app.

Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

Incentivized

Sales team was responsive, price was good, functionality was acceptable

Vawlt is simple, assures safety and reliability, and is cost-efficient. The solution has a shallow learning curve and low time-to-value deployments. It helps keep customer data secure, with state-of-the-art encryption and ransomware protection, while avoiding vendor lock-in at the same time. Indeed it helps customers to save money by having access to a top-quality cloud service with a predictable and pay-as-you-grow model, naturally scalable to every storage workload and usage.

• has made sharing documents with large numbers of clients easier
• has forced us into using their service, or spending time to find a better alternative, in my experience.
• Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection

• Reduce costs by using different volume types.
• Predictable costs (Pay as you grow & download quota included).
• Single billing account for multiple cloud providers.