SmartVault vs. WinZip

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.

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The standard suite will work for most users, but you have to upgrade to the pro suite or the unlimited suite in order to get the cloud sharing for multiple accounts. So, if you are looking at just sending documents from one user to another user, the standard version will work, but if you are trying to use it as a calibration software, you will need to upgrade all users to the more expensive version to unlock those features.

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• Easy navigation
• Email notifications
• Document previews

• As was previously mentioned one of the greatest strengths of the program is the versatility of using across multiple platforms or being able to open the corresponding zip files on multiple platforms without having to install additional software.
• Another strength it has in the the graphical user interface (GUI). It is, and always has been, one of the better ones in the industry, as compared to other compression software.

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• They have cut back on support as have many SaaS companies recently.
• The documentation can sometimes be a little difficult to follow.

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• When the dashboard comes up, it is not always intuitive as to the location of where files are going when unzipping; you have to click on the file to have the dialog come up.
• Password-protection usage is complex.
• Fewer icons as the number of them can be confusing.

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Because it is very easy to use, also have been using the product for ages not only within the company but personally, it's just very convenient to have in any system, it does not slow down my computer, it only takes a few minutes to set up and it's just compatible with almost any system

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

If you are not familiar with WinZip Safe Media and do not know the icons, it can be challenging to find exactly where to load files for a transfer. The settings are limited unless you have the administrator program loaded and you are a system admin. Overall, it is a great product.

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Invited by TrustRadius (TR) on Vendor's Behalf

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Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Listen, nobody can get a perfect 10 (just ask your boss at review time, you can't say you are a 10 because then you'd have nothing to strive for!). WinZip's Support team knows their product, which is a fantastic thing to hear, unlike when you call giant companies (Microsoft, Vipre, and Norton) and their turnaround in their support center is so disgusting that their Support team only knows how to read off of a script

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Sales team was responsive, price was good, functionality was acceptable

7Zip is a freeware file compression software that does a lot of the same core functions as WinZip but lacks the cloud functions of WinZip. If you need to share extremely large encrypted zip files and don't mind paying, WinZip is a very powerful software and will get the job done.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• has made sharing documents with large numbers of clients easier
• has forced us into using their service, or spending time to find a better alternative, in my experience.
• Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection

• Reduced number of unnecessary applications or freeware/bloatware needed to decompress files such as rar or tgz
• Allows for easy securing of files and encryption for sensitive/confidential data
• Easily saves 1-2 man hours of work every few months searching for a tool to decompress a deprecated file format

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info