Likelihood to Recommend 1. Small and medium-sized law firms: Smokeball is specifically designed for small and medium-sized law firms, making it well suited for this type of organization. 2. Firms looking to streamline their workflow: Smokeball's range of features, including document management, time tracking, email management, calendar management, and task management, make it well suited for firms looking to streamline their operations and increase efficiency. 3. Firms looking to improve collaboration: Smokeball's centralized document repository and task management system make it easy for teams to collaborate and access information, making it well suited for firms looking to improve collaboration among team members.
Read full review Law firms needing an easy to use billing and accounting systems. [SurePoint Legal Management System (LMS)] would work for law firms of all sizes. It does not work well for matter pricing or profitability analysis.
Read full review Pros Document Management: Smokeball provides a centralized document repository where users can store and organize all their case-related documents. This helps to improve document accessibility and collaboration among team members. Time Tracking: Smokeball automatically tracks time spent on a case, eliminating the need for manual time tracking. This results in improved billing accuracy and helps the firm to accurately bill clients for the time spent on their cases. Email Management: Smokeball integrates with a user's email account and automatically categorizes emails as they come in. This helps users to quickly find and access important emails, reducing the amount of time spent searching for information. Read full review The interface is fairly well designed, making it fairly easy to enter data or to create information visualizations. The software supports a robust set of features that can all be accessed through a single portal or site. There are analysis functions that help show patterns or trends based on time sensitive information. Read full review Cons User Interface: Some users have reported that the user interface could be improved to make it more user-friendly and intuitive. Customer Support: Some users have reported long response times and inconsistent quality of customer support, which could be improved to provide better service to users Mobile Accessibility: Currently, Smokeball does not have a mobile app, which limits accessibility for users who are frequently on the go. Read full review No case management system to speak of. No able to create multiple cost rates for attorneys to use in profitability analysis Accounting system does not integrate well with e-billing vendors Read full review Alternatives Considered LMS Practice Management provides a wealth of features not often found in one package. Its information visualization tools and client management tools are extremely helpful in providing oversight on client billing matters. Its reporting tools were also fairly robust, providing more features than competitor products on the markets. While not perfect, its clean interface and number of components help make it stand out among the competition
Read full review Return on Investment Increased efficiency Improved accuracy Improved collaboration Read full review It easy to use to respond to questions relating to time entry, billing and collections Read full review ScreenShots