Smoothwall SWG vs. Sophos Cloud Web Gateway (discontinued)

Smoothwall SWG is very suitable in companies where there is a lot of staff and power to distribute the bandwidth by areas and give priority to the staff that requires better service. It's also well suited for business that require protection of their data and services as it is constantly monitoring the network and does not let them enter dangerous sites.

Incentivized

Sophos Secure Web Gateway is great for almost any business that needs an easily-manageable proxy server. We're a medium-sized enterprise, but the product would work great for much larger companies as well. The only real limitations would be hardware resources, but it isn't that intensive. The administration of it is very intuitive, and it was quick to set up. Where it might not make sense is across multiple sites, unless all internet traffic is funneled through one place. It would be a bit complicated to maintain multiple setups.

Incentivized

• Real-time IP filtering is very favorable. That helps limit and restrict prohibited content.
• Elaboration of personalized reports of the activities or pages that users visit to make new blocking rules to the pages most visited by users that may damage the functioning of the servers.

Incentivized

• When IT Admins need to deploy virtually.
• When IT Admins want to have high availability without an extra cost (via the Virtual Appliance Deployment).
• When IT Admins want to control and give the internet fair use within the organization.

Incentivized

• It is necessary for them to have more material or a community that can help expand knowledge about this software so users can use 100% of their tools.

Incentivized

• Administrator Permissions: There's not enough granularity on the administrative side. We ran into an issue where we wanted to restrict junior admins from being able to see traffic per user. But in doing so, it also prevented them from adusting some other settings they had to have access to, like setting exceptions for sites.
• CA Database: I occasionally run into issues where the list of certificate authorities in the appliance is not up to date, and I have to manually add a CA. These aren't rare, never-heard-of authorities, either, but they are usually subsidiaries of one of the major ones.
• Feedback: Sometimes it takes some good detective skills to track down why a legitimate site isn't working. It's often because of content hosted elsewhere (images, for example), but the reports aren't always clear as to what actually gets blocked. It takes some trial and error sometimes to unblock something that should be okay for our business.

Incentivized

Smoothwall SWG has many tools similar to pfSense but in my opinion I like the graphical environment of smoothwall swg more. It is more didactic and simple to use for new users. Also pfSense lacks the tools for monitoring in real time and the elaboration of reports that helps to perform statistics on sites visited.

Incentivized

Sophos Secure Web Gateway has flexible pricing and deployment options. It offers a huge range of categorization options and they also pull web categorization info from other services

Incentivized

• This software helps a lot and is very economical, since it is free and it can be installed in equipment with low performance. That is of importance to companies with little budget or who are just starting out in the market.

Incentivized

• We have not had a single instance of malware since installing Web Gateway. We have other ways to prevent infections and attacks, of course, so this is just one tool in the box, but we had a handful before this from people visiting sites they should not have. Web Gateway has prevented those, at least.
• There was some pushback initially as users had to deal with some business sites not working (usually due to CA problems). After the initial growing pains, however, we've seen very few other problems.
• The appliance updates itself, in the middle of the night, so that reduces some overhead and planned downtime.

Incentivized