Socioboard vs. Visible Intelligence, discontinued

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Socioboard
Score 8.4 out of 10
N/A
Since 2014 Socioboard has been serving as an open-source software that harnesses the power of social media to generate more leads and sales for businesses. Socioboard presents itself as an opensource Social Technology Enabler, that aims to build world changing open source Social Media products.N/A
Visible Intelligence, discontinued
Score 8.4 out of 10
N/A
Visible Intelligence, developed by Visible Technologies and formerly offered under the name Cymfony, was a listening tool with an analytics dashboard. Visible was acquired by Cision, and later discontinued.N/A
Pricing
SocioboardVisible Intelligence, discontinued
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SocioboardVisible Intelligence, discontinued
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SocioboardVisible Intelligence, discontinued
Top Pros
Top Cons
Features
SocioboardVisible Intelligence, discontinued
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Socioboard
10.0
2 Ratings
25% above category average
Visible Intelligence, discontinued
-
Ratings
Boolean keyword searches10.02 Ratings00 Ratings
Filtering out noise/spam10.02 Ratings00 Ratings
Sentiment analysis10.02 Ratings00 Ratings
Broad channel coverage10.02 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Socioboard
10.0
2 Ratings
22% above category average
Visible Intelligence, discontinued
-
Ratings
Content planning and scheduling10.02 Ratings00 Ratings
Audience targeting10.02 Ratings00 Ratings
Content optimization10.02 Ratings00 Ratings
Workflow management10.02 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Socioboard
10.0
2 Ratings
21% above category average
Visible Intelligence, discontinued
-
Ratings
Automated routing and prioritization10.02 Ratings00 Ratings
Customer interaction histories10.02 Ratings00 Ratings
Bulk actions10.02 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Socioboard
10.0
2 Ratings
26% above category average
Visible Intelligence, discontinued
-
Ratings
Lead generation10.02 Ratings00 Ratings
Content marketing10.02 Ratings00 Ratings
Paid media management10.02 Ratings00 Ratings
Campaigns and promotions10.02 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Socioboard
10.0
2 Ratings
16% above category average
Visible Intelligence, discontinued
-
Ratings
Twitter10.02 Ratings00 Ratings
Facebook10.02 Ratings00 Ratings
LinkedIn10.02 Ratings00 Ratings
Google+10.02 Ratings00 Ratings
Instagram10.02 Ratings00 Ratings
Pinterest10.02 Ratings00 Ratings
YouTube10.02 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Socioboard
10.0
2 Ratings
23% above category average
Visible Intelligence, discontinued
-
Ratings
Campaign success analytics10.02 Ratings00 Ratings
Real-time tracking10.02 Ratings00 Ratings
Competitor analysis10.02 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Socioboard
10.0
2 Ratings
20% above category average
Visible Intelligence, discontinued
-
Ratings
Role-based user permissions & privileges10.02 Ratings00 Ratings
Mobile access10.02 Ratings00 Ratings
Best Alternatives
SocioboardVisible Intelligence, discontinued
Small Businesses
Conte.ai
Conte.ai
Score 1.7 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Mention
Mention
Score 9.3 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SocioboardVisible Intelligence, discontinued
Likelihood to Recommend
10.0
(2 ratings)
7.6
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
7.0
(2 ratings)
Usability
10.0
(2 ratings)
8.0
(1 ratings)
Support Rating
10.0
(2 ratings)
8.0
(1 ratings)
User Testimonials
SocioboardVisible Intelligence, discontinued
Likelihood to Recommend
EmpMonitor
No answers on this topic
Discontinued Products
The only time I have trouble recommending Visible is to my clients of specific markets. We work with several McDonald's co-ops and we can't narrow our searches to a specific region for example, to the state of Iowa or Kansas City region.
Read full review
Pros
EmpMonitor
  • Manage Multiple Social Accounts.
  • Team Collaboration.
  • Create Multiple Boards.
Read full review
Discontinued Products
  • The way the cloud of related terms, a.k.a "social media differentiating terms", was organized into a chart with the frequency of appearance was extremely helpful. Each term was also a link to other terms that may be related to your research as well, which was insightful.
  • Visible Intelligence allows you to view the differentiating terms across platforms. This is particularly a useful tool when trying to compare and understand what is being said and where exactly (Blogs, Twitter, Facebook, etc.)
  • Most of the social media analytical tools allow you to view "sample content". However, and I find this extremely useful in many cases, Visible Intelligence allows you to directly connect with the person that posted the content. Because of such feature more clarification can be accomplished.
Read full review
Cons
EmpMonitor
  • The software logs out automatically
  • There should be more options for theme customization
  • I hope SocioBoard soon offers automation for other social media platforms, like TikTok
Read full review
Discontinued Products
  • Firehose terms. I wish there was a place in setting or somewhere that let us know what firehose terms we currently have. To make it really great it would be nice for it to also show a history of what terms we had in the past with dates and the start dates of current firehose terms. I can't tell you how many times we've had to reach out to our rep to let us know what we currently have in place and when you have multiple users in the agency using the tool, it's near impossible to keep track of when changes were made.
  • Exports, I wish there was a way to have larger exports. And if you can't, an easier way to break down larger exports. For example, say my timeframe is only 1 day and I have over 20,000 results in that day– there is no way for me to export all of those results by breaking it down because my only options are most recent, most relevant, klout, most confident, most influential, most followers, positive, negative. There's no option to break down 1 day by the first 20,000 then the second 20,000 and so on. Instead I have to then manually break it down by media type and hope each one of those is less than 20,000.
  • Author influence, I know this algorithm is tricky but at the very least I think it could be better explained within the tool so when clients ask questions we can answer them. It could be nice to have some filtering options with this because several authors get a 99 score and it's not valuable information.
  • Tagging, when tagging content it is extremely annoying that I can't add new tags in the "select tags" drop down. It takes too much time to go in to where I can add new tags and then go back to where I was.
  • It'd also be nice to have setting for a stream where only a certain folder or folders of tags display. So when I'm in client x's search the only tags that display are client x's instead of all 5 clients and I have to keep scrolling through to find what I need.
  • Archive, when you hit archive on a post it does nothing. It stays in your search and ends up in all you charts which skews your data. What I do now is I created an actual tag called "archive" (because if I didn't tag it with that and I exported everything nothing in the excel doc tells me I hit Visible's archive button for that result) I export the search, I remove everything I tagged as "archive" in excel and then I manual make charts. When I hit Visible's "archive" button it should be completely removed and if I made a mistake and I want to un-archive it, there should be a section where I can go and see everything I archived and be able to un-archive it.
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Likelihood to Renew
EmpMonitor
No answers on this topic
Discontinued Products
I loved the way Visible Intelligence was similar yet different from Radian6. Although I have more experience with Radian6, it still wasn't hard to use and get familiar with Visible Intelligence. I personally liked how easy it was to do your "thing" and conduct your analysis using VI. That is plenty of reason for me to consider re-using it in any project that requires social media analysis.
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Usability
EmpMonitor
Chat support 24/7
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Discontinued Products
It's easy to user once you become familiar with it
Read full review
Support Rating
EmpMonitor
I don’t have to waste my team in creating content
Read full review
Discontinued Products
My rep is always helpful and is timely with my requests
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Alternatives Considered
EmpMonitor
Read full review
Discontinued Products
No answers on this topic
Return on Investment
EmpMonitor
  • Team collaboration
  • RSS Feed Reader
  • Updated dashboard
Read full review
Discontinued Products
  • Faster/better content analysis.
  • Faster return time of reports.
Read full review
ScreenShots