What Visible Intelligence can do for YOU
October 29, 2013

What Visible Intelligence can do for YOU

Israa Bukhari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Visible Intelligence

Overall Satisfaction

  • The way the cloud of related terms, a.k.a "social media differentiating terms", was organized into a chart with the frequency of appearance was extremely helpful. Each term was also a link to other terms that may be related to your research as well, which was insightful.
  • Visible Intelligence allows you to view the differentiating terms across platforms. This is particularly a useful tool when trying to compare and understand what is being said and where exactly (Blogs, Twitter, Facebook, etc.)
  • Most of the social media analytical tools allow you to view "sample content". However, and I find this extremely useful in many cases, Visible Intelligence allows you to directly connect with the person that posted the content. Because of such feature more clarification can be accomplished.
  • The visual design could be tweaked a little. I felt like there's too much "grey" in the visual presentation. Personally, I feel like social media is very colorful. So, being a social media analytical tool it should have a lot of vibrant colors in it.
  • Faster/better content analysis.
  • Faster return time of reports.
I loved the way Visible Intelligence was similar yet different from Radian6. Although I have more experience with Radian6, it still wasn't hard to use and get familiar with Visible Intelligence. I personally liked how easy it was to do your "thing" and conduct your analysis using VI. That is plenty of reason for me to consider re-using it in any project that requires social media analysis.

  • Take advantage of all the features. You might think it's not helpful for your research at first but you would be surprised.
  • Explore, explore, explore - You never know what you might find. Try digging deeper, exploring features, and try all the tools provided for you.
  • Request a tutorial; you will learn almost everything you need to know in a day. It's that easy.