Likelihood to Recommend Setting up device backup schedules for individual locations is quick and easy. The application is very straightforward and basic. The application covers 90% of our needs. Some devices that require configuration and file backups utilizing ftp or other methods are configured using a different set of tools. Backups can be stored in configured destination folders for easy review.
Read full review If your IT team isn't proficient in automation and scripting, Solarwinds NCM can fill that gap (assuming your company's security team signs off on approving SW in your environment given the hack.) Basic device configuration, pushing mass changes reliably and backups are NCM's strong suites. If you have a complex scenario where if/then cases are needed, NCM is a bit lack luster. Auto discovery isn't as easy either as certain parameters need to be met for that feature to work 100% of the time
Read full review Pros Network device backups. Identify configuration changes from prior backup. Automated email notifications. Read full review Integrates with Network Performance Management for Alerting and Reporting. NetPath and detects issues due to Configuration Change. Keeps a record of which user made the change. Which devices are not being backed up, devices where backups are failing, dashboard and alerting available. Read full review Cons Limited scripting capability. Limited reporting/management summarization. Read full review For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline. Read full review Likelihood to Renew Medium complexity to set up in the beginning if using any non-standard devices or configurations, else fairly easy (e.g. Cisco Nexus or IOS-based devices). Reports are fairly straightforward to set up. Updates to the platform are fairly straightforward and don't take a major effort. Easy to add or remove devices.
Read full review Usability CatTools is simple to set up and administer. Anyone who can install a Windows application can quickly set up an automated backup of one or more devices. It does what it was designed to do.
Read full review The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
Read full review Support Rating The software is easy enough to set up and configure that even after using the product for years, we never had to contact support. We used some open source products before utilizing CatTools and could have used a speed dial to try and figure out the intricacies of the products.
Read full review To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
Read full review Online Training Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
Read full review Implementation Rating it was a fairly easy implementation and everything was pretty straightforward. only challenge we had was getting all the snmp communities updated on the networking equipment
Read full review Alternatives Considered Red Hat Ansible Automation Platform is a great tool and matches much of the functionality of SolarWinds Network Configuration Manager. Nothing about
Ansible will likely be overwhelming to an engineer with a little time to spare, but that spare time combined with SolarWinds already being our monitoring tool made the decision easy. Time is at a premium in small teams and SolarWinds Network Configuration Manager is very easy to use right out of the box without all the tweaking required by powerful command line driven tools like
Ansible .
Read full review Return on Investment Allows InfoSec to review all changes without granting access to actual devices. Allows review of "what changed?" if required for particular sites. Alerts confirm what devices have been modified every day. Read full review The time savings from automatic daily backups is significant The compare configuration tool is super helpful at spotting errors when small changes occur that are hard to detect otherwise. The compliance check tool saves countless hours going through configurations for errors. Read full review ScreenShots SolarWinds Kiwi CatTools Screenshots SolarWinds Network Configuration Manager (NCM) Screenshots