Solvemate vs. Zoom Contact Center
Solvemate vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Solvemate | N/A | The Solvemate customer service automation platform is powered by smart conversational AI that allows companies to create personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. According to the vendor, Solvemate’s contextual conversation engine approach helps it to learn more quickly, integrates more easily and resolves requests faster and more reliably. | $399 per month | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
Solvemate | Zoom Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Solvemate | Zoom Contact Center | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Solvemate | Zoom Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
Solvemate | Zoom Contact Center | |
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Likelihood to Recommend | Solvemate No answers on this topic | Zoom |
Pros | Solvemate No answers on this topic | Zoom |
Cons | Solvemate No answers on this topic | Zoom |
Alternatives Considered | Solvemate No answers on this topic | Zoom |
Return on Investment | Solvemate No answers on this topic | Zoom |
ScreenShots | Zoom Contact Center Screenshots |