Sonian (discontinued) vs. Wolters Kluwer ARKon

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.

The performance is quite consistent with what is required, the availability of the software is accessible in all aspects, through the use of architectural design patterns we have been able to have better practices when building software. software coding activities that go according to design. The functional requirements and technical aspects of the system are met

Incentivized

• Sonian search is rightly praised for ease of use, scale, performance and accuracy.
• Sonian archive can be deployed rapidly without the need for costly professional service engagements.
• Seamless process to import PST files into the archive.
• Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.

Incentivized

• Has collaboration with customer power users who contribute solution requirements.
• They approve the effective approach of the analyzed solution

Incentivized

• Speed is slow sometimes
• The Outlook plugin does not always find all emails when searching

• Everyone has to be trained the right way to use it.
• It is also necessary that it adapts to use it in the correct way.

Incentivized

It performs as expected with no exceptions.

We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.

Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin

Incentivized

Everything that involves a pattern of behavior can be programmed, it is guaranteed that decision-making is always based on the information available at all times. There are different possibilities of action, which gives different options to choose the most accurate, you can create a work plan based on these solutions.

Incentivized

• We have been able to reduce a lot of store space by moving all PST files to the archiver.
• Users love how easy it is to find old emails that were deleted long ago.
• Some users now rely on this service

• It is possible to have the software installed in the environments, in which it will finally be used
• It has the basic principle to provide information to enable efficient control, improved service levels

Incentivized