It performs great - no exceptions!
October 06, 2020

It performs great - no exceptions!

Jay Glatt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Barracuda Cloud Archiving Service (formerly Sonian)

Our Barracuda Cloud Archiving is used across our entire organization. It archives all incoming and outgoing email, as well as inter-company email. The ability to have an Outlook extension for users to search for emails months or years old, has proven useful. No more calls to IT to restore old email files or do searches for the users.

Pros

  • Granular searches
  • Results are fast and easy to read through
  • Searches can be saved for future

Cons

  • The displayed message area can be made larger
  • It has resulted in some claims being settled in our favor
  • Proven our case for HR matters
We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.
It performs as expected with no exceptions.

Do you think Sonian (discontinued) delivers good value for the price?

Yes

Are you happy with Sonian (discontinued)'s feature set?

Yes

Did Sonian (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Sonian (discontinued) go as expected?

Yes

Would you buy Sonian (discontinued) again?

Yes

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.

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