IBM Security QRadar SIEM vs. Splunk Cloud Platform

QRadar is very well suited on environments where there are not multiple tenants or domains, we do have success on this kind of scenario. IBM Security QRadar SIEM is less appropriate for environments with multiple tenants, specially when each tenant represent a different End Costumer (such as for MSSP companies), those environments require a high amount of rules and building blocks replications, since each tenant will have its own "BB definitions", servers, rules exception, etc. Also, some information, such as EPS count or EPS dropped are generated by QRadar's own log sources, which takes place on default domain, therefore users associated with different domain can not have access to those logs, even when the information is related to other domain's environment. For example, even if Event Collector 1 is associated to Domain A, the log informing its dropped EPS is generated by System notification, log source that must be associated to Default domain.

Incentivized

I will highly recommend this software because using Splunk
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!

Incentivized

• Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action.
• Facilitates security incident investigation and forensic analysis.
• Provides a real-time view of security events, enabling immediate incident response.
• Can integrate with external threat intelligence sources to enrich data and improve threat detection.
• Enables the generation of detailed and customized reports.

Incentivized

• With Splunk Cloud you get the advantage of moving from POC to Production in a matter of days rather than in months allowing the Business to gain a lot.
• Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
• Move from Reactive to Proactive Monitoring
• Highly secure environment at your finger-tips

Incentivized

• Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources.
• While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete.
• IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting.

Incentivized

• Some of their more advanced features, like ITSI, Machine Learning, or Security Analytics, can be very challenging to setup and configure.
• Splunk Cloud support has been a challenge in the past. They are getting better, but they have had problems responding in a timely manner to issues.
• These are only some minor observations of things I have had to deal with. In general, Splunk is a solid product that is fantastic to use.

Incentivized

With the arrival of IBM Security QRadar SIEM at our company, we have a better vision of all the security needs that may arise, it is a very safe software to use that prevents threats from damaging our IT environment, it is impossible to change it for another software.

Incentivized

Ease of use and have all the features we need

Incentivized

As a grade I give 8 as QRadar is not easy to learn. It requires some time to master it. It also needs a team of people actively working on the product. Once you learn to use it the software works very well and it is easy to correlate and understand detected threats. It only takes time to learn how to use it well and configure it properly.

Incentivized

What it does well:

- Powerful SPL query language for advanced users

- Excellent visualization dashboards

- Comprehensive documentation and community support

Where it needs work:

- Steep learning curve for SPL syntax

- Non-Intuitive UI for beginners

- Complex administration and data model configuration

- Search performance degrades with poor query optimization

Bottom line: Enterprise-grade tool requiring dedicated training investment. Best for teams with experienced analysts.

Incentivized

Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm

Incentivized

Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.

Incentivized

The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.

Incentivized

The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.

Incentivized

Initial patience is required to learn how to use the product, and it takes a dedicated team to use it. One person is not enough, and it's not enough to just set it up and check it once in a while. It has to be used daily and kept under control to be used effectively

Incentivized

I would always recommend Splunk over IBM Security QRadar SIEM unless you're trying to save money or only onboarding and normalizing well known data sources. IBM Security QRadar SIEM doesn't seem to handle RBA and complicated, chaining correlation rules very effectively and if I had to write a custom add-on for custom data, I found it easier to do so in Splunk.

Incentivized

Microsoft Dynamics is far more complex and far more costly to implement and configure in comparison to Splunk. It can be useful for integrations into existing Microsoft databases. Grafana is quick and easy to deploy and configure. However, it lacks the scale required for an enterprise of our size. It is great for smaller test cases.

Incentivized

• Like any cybersecurity product, any money you don't lose on a prevented attack is money that you saved
• Most of the apps are free and provides great enrichment like User Behaviour Analytics
• Top quality alerts gives enormous value to the "passive" data that flows into the infrastructure

Incentivized

• Splunk Cloud has had a positive ROI in helping more efficiently track the cause of Help Desk Tickets.
• The billing model which is based on the amount of data from logs uploaded doesn't alert if a threshold is approaching. This can have a negative ROI.
• The training that I have taken while in-depth and focused is pretty expensive.

Incentivized