Splunk Cloud Platform vs. Trellix Helix

Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.

Incentivized

Great for organizations that are considering improving their operational security by utilizing their threats intelligence capabilities. It offers a great collection and analysis of security events and provides solutions to solve them. When considering a solution that is secure and can provide very extensive visualization of your environment for threats.

• This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
• Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
• Splunk Cloud enables me to create and schedule statistical reports on network use for Management.

Incentivized

• Single location for all security event management
• Detect advanced threats
• Provide audit artifacts to ensure compliance

Incentivized

• The SPL programming language that the queries are built in is not very intuitive.
• There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
• I would like to see more free training/familiarization information made available.

Incentivized

• Additional integration points (API cloud integrations).

Incentivized

Ease of use and have all the features we need

Incentivized

What it does well:

- Powerful SPL query language for advanced users

- Excellent visualization dashboards

- Comprehensive documentation and community support

Where it needs work:

- Steep learning curve for SPL syntax

- Non-Intuitive UI for beginners

- Complex administration and data model configuration

- Search performance degrades with poor query optimization

Bottom line: Enterprise-grade tool requiring dedicated training investment. Best for teams with experienced analysts.

Incentivized

Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.

Incentivized

We've been fairly happy with FireEye Helix support overall. Most issues are resolved the same day the case is opened.

Incentivized

Search Processing Language really is a game changer for writing easy-to-understand and maintainable queries on your data base logs. Once understood, setting up and validating a query can be done in no time- which leaves us the option to focus on more monitoring and improved services. We have no other tools that utilizes data this efficiently

Incentivized

It offers extensive visibility thus easy detection of threats and easy mitigation practices. Utilization of its threats intelligence capabilities thus early detection of incidents and maximization of security investments. Offers great integration of cloud resources with existing security tools thus ensuring seamless performance and all-time security for the organizational resources.

• End-end visibility across your departmental silos
• Strengthen the overall global monitoring posture
• Move from Reactive to Proactive Monitoring
• Highly secure environment at your finger-tips
• Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)

Incentivized

• Optimization of your security investments.
• Operations are seamless and better with easy integrations that enhance performance.
• Efficiency in running of incidences with enhanced case management for all its alerts.